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- Eligibility Lookup
- Initiate Eligibility Lookup
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- Accessing Eligibility for MDPP in NGSConnex
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- Remittance
- Part A Prior Authorization Request
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Availability and Contact Information
Hours of Availability
To optimize your NGSConnex experience, you are encouraged to complete your NGSConnex transactions between the following hours:
Monday–Friday: 6:00 a.m.–7:00 p.m. ET
Saturday: 7:00 a.m.–3:00 p.m. ET
If NGSConnex is accessed outside of these hours, you may not be able to complete your transactions.
Contact Information
Live representatives are available to assist you with your NGSConnex questions. Refer to the Provider Contact Center of our website.