Initiate Patient Status Lookup

1. Click the Eligibility Lookup button from the NGSConnex homepage.

2. In the Select a Provider panel, click the Select button next to the applicable provider account.

3. In the Select a Beneficiary panel, enter the CMS required beneficiary demographic information in the applicable fields.
   • Medicare Number – enter the number Medicare Beneficiary Identifier as it appears on the Medicare card. If you do not have the MBI number, you can select the MBI Lookup link to search for the MBI.
   • Last Name – enter, at a minimum, the first six letters of the last name exactly as it appears on the Medicare card.
   • First Name – enter, at a minimum, the first letter of the first name exactly as it appears on the Medicare card.
   • Date of Birth – enter in the appropriate format MM/DD/YYYY.
     
     
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   4. Click the Submit button.
   5. Select the Patient Status button.
   6. Enter the From Service Date and To Service Date.
   7. Select the Search button.
    

   

The system will search for claims that match the search criteria. The Patient Status panel will display the following:

• Claim Type
• From Date
• To Date
• Facility Type
• NPI