NGSConnex User Guide

Change Your Password

  1. Select the Manage Account button on the NGSConnex home page.

NGSConnex home page

  1. Select User Profile.
    You must change your NGSConnex password at least once every 60 days. This is a CMS security requirement to have online access to protected health information.
  2. Select the Change Password button.

Change Password button.

  • Enter your current NGSConnex password in the Current Password field.
  • Enter a new password in the New Password field.
    • The password must consist of between 8-30 characters and include a combination of at least three of the four of the following components.
      • 1 alphabetic character
      • 1 numeric character
      • 1 special character
      • 1 uppercase alphabetic character
  • Enter the new password you created in the Confirm Password field.
  • Select the Save Changes button.

save changes button