General Information Guide

Redetermination (First Level of Appeal)

A redetermination is an examination of a claim by NGS personnel who are different from the personnel who made the initial claim determination. The appellant (the provider filing the appeal) has 120 days from the date of receipt of the initial claim determination to file an appeal.

A redetermination may be requested in writing via the NGS Part B Redetermination First Level Appeal Form or via our NGSConnex portal.  It is recommended to submit redeterminations via our NGSConnex, because electronics is a faster way to receive your reimbursements. If you are not a member of our NGSConnex, we recommend that you register today!

The minimum monetary threshold is not required to request a redetermination.

If mailing the Redetermination, please mail form to:

J6 mailing address:

National Government Services, Inc.
P.O. Box 6475
Indianapolis, IN 46206-6475

JK mailing address:

National Government Services, Inc.
P.O. Box 7111
Indianapolis, IN 46207-7111

Visit Request a Redetermination for additional information.

Reviewed 10/13/2023