- Introduction
- Chapter I - Online System Terminology
- Chapter II - Online Menu Functions Overview
- Chapter III - Navigating the Online System
- Chapter IV - Inquiries Submenu (01)
- Accessing the Inquiries Submenu
- Beneficiary/CWF (10)
- DRG (Pricer/Grouper) (11)
- Claim Summary (12)
- Revenue Codes (13)
- HCPCS Codes (14)
- DX/Proc Codes ICD-9 (15)
- Adjustment Reason Codes (16)
- Reason Codes (17)
- ZIP Code File (19)
- OSC Repository Inquiry (1A)
- Claim Count Summary (56)
- Home Health Payment Totals (67)
- ANSI Reason Codes (68)
- Invoice Number/DCN Translator (88)
- DX Proc Codes ICD-10 (1B)
- Community Mental Health Centers Services Payment Totals (1C)
- Check History (FI)
- Provider Practice Address Query (1D)
- New HCPCS Screen (1E)
- Opioid Use Disorder (OUD) Demo 99 (1F)
- Chapter V - Claims and Attachments Submenu (02)
- Chapter VI - Claims Correction Submenu (03)
- Chapter VII - Online Reports View Submenu (04)
- Resources
- Part A Electronic Medicare Secondary and Tertiary Payer Specifications for ANSI Inbound Claim
- Electronic Medicare Secondary Payer Specifications for Inbound Claims
- FISS UB-04 Data Entry Payer Codes
- Common Claim Status/Locations
- FISS Reason Code Overview
- FISS Reason Code/Claim Driver Overview
- Program Function/Escape Key Crosswalk
- How to Adjust a Claim
- FISS Claim Change/Condition Reason Codes
- How to Cancel a Claim
- How to Correct a Return to Provider Claim
- Online System Menu Quick-Reference
Chapter III: Navigating the Online System
Program Function Keys
Purpose
The following chart outlines the screen movement associated with each of the keyboard program function <F/PF> keys. Note: From a functional standpoint, providers may need to use the <Esc> key in conjunction with the appropriate number to accomplish the desired screen movement:
| Program Function Key | <Esc> X-Walk |
Function |
|---|---|---|
| F1/PF1 | Esc 1 | Serves as a help key; allows access to specific reason code file information about the error received |
| F2/PF2 | Esc 2 | No function—do not use |
| F3/PF3 | Esc 3 | Exits you to the menu or submenu; when in a roll-out screen this key will return you to your originating screen |
| F4/PF4 | Esc 4 | Exits the entire online system by terminating the session |
| F5/PF5 | Esc 5 | Scrolls the user backward within a page of screen data |
| F6/PF6 | Esc 6 | Scrolls the user forward within a page of screen data |
| F7/PF7 | Esc 7 | Moves the user back a page—one page at a time |
| F8/PF8 | Esc 8 | Moves the user forward a page—one page at a time |
| F9/PF9 | Esc 9 | Stores or updates data that has been entered in an entry or update/claim correction type transaction |
| F10/PF10 | Esc 10 | Moves the user to the left of their viewing screen (columns 1–80) |
| F11/PF11 | Esc - | Moves the user to the right of their viewing screen (columns 81–132) |
| F12/PF12 | Esc = | No function—do not use |
Revised 5/16/2017