NGSConnex

Annual Security Training/Certifying Access

Every 365 days NGSConnex LSOs and users are required to review the annual Security Awareness Training, including the rules of behavior and acknowledge access still is required. NGSConnex will display the Security Awareness Training every 365 days for each LSO and user after they log into NGSConnex.

  1. When you see the Security Awareness Training, be sure to review the entire training, including the Rules of Behavior.
  2. Once you have completed the training, review the following two statements:
    1. I acknowledge that I have received training on my role as a <Connex LSO/Connex user> and the NGSConnex Rules of Behavior (ROB). I understand and agree to comply with the ROB provisions.
    2. I acknowledge that I am <the LSO/an NGSConnex user> and certify that I need LSO access.
  3. Once you click I AGREE, you will have access to all screens.  

You must read and accept the Security Training and acknowledge access is still required. If you do not accept the security training you will not have access to view any screens in NGSConnex and the Security Training will continue to appear every time you log in.

Helpful Resources

Log Into NGSConnex
NGSConnex User Guide

NGSConnex Contact Info

866-234-7340

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET

Helpful Resources

Log Into NGSConnex
NGSConnex User Guide

NGSConnex Contact Info

866-837-0241

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET

Helpful Resources

Log Into NGSConnex
NGSConnex User Guide

NGSConnex Contact Info

877-702-0990

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET

Helpful Resources

Log Into NGSConnex
NGSConnex User Guide

NGSConnex Contact Info

888-855-4356

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET

Helpful Resources

Log Into NGSConnex
NGSConnex User Guide

NGSConnex Contact Info

877-702-0990

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET

Helpful Resources

Log Into NGSConnex
NGSConnex User Guide

NGSConnex Contact Info

866-590-6724
Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Washington, American Samoa, Guam, Northern Mariana Island

866-289-0423
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

866-590-6728
Michigan, Minnesota, New York, New Jersey, Wisconsin, Puerto Rico, U.S. Virgin Islands

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET