Reason Code 39929
Background
Claims are rejected with reason code 39929 when each line of charges on the claim has been rejected and/or rejected and denied.
What Do You Do Now
Line level reason code(s) appear on the right view of claim page two (MAP171D). In order to access the right view, review the reason codes and return to the claim, follow these steps:
Step 1: From claim page two, press <PF11> twice. The line level reason code will be shown in the Denial Reas Field or the Line Item Reason Codes Field.
Step 2: Press <PF1> to access the reason code file.
Step 3: Key the line item reason code over the claim level reason code and press <Enter> to view the line item reason code narrative.
Step 4: After reviewing the reason code narrative, press <PF3> to return to the claim.
Step 5: Press <PF10> twice to go back to the left view of claim page two or press <PF8> to go to claim page three.
Screen
| Field | Description |
|---|---|
| BLANK (#) | Identifies the line number from claim page two of the revenue code |
| DENIAL REAS | Identifies the cause of denial for the revenue code line |
| LINE ITEM REASON CODES | Identifies the reason code that is assigned out of the system for suspending the line item |
If an adjustment needs to be submitted to correct billing error(s) on a rejected line item, then each applicable line item will need to be deleted and rekeyed in its entirety in order for the previous edit to be deleted.
Note: When adding or deleting a line, the total charges on the 0001 revenue code line will need to be manually calculated.
Follow these steps when deleting and rekeying a revenue code line:
- Enter “D” on the revenue code line being deleted.
- Press the “Home” key.
- Press the “Enter” key (The entire line will be deleted and the lines will be resorted).
- Rekey the revenue code line just below the 0001 revenue code line.
- Press the “Enter” key and the lines are resorted.
Revised 5/15/2018