EDI Solutions

Benefits of the 277 RFI

The X12 277 RFI transaction replaces the paper Additional Development Request letters.

The 277RFI transaction is available for JK/J6 Part A and Part B providers.

The benefits of the 277RFI transaction include:

  • Expedites the receipt of the documentation requests.
  • Allows for the request to be routed to the appropriate person/department, eliminating lost or misdirected requests.
  • Facilitates a quicker turnaround time of the response.
  • Reduces denials, appeals related to missing documentation, as well as reducing the need for claims status inquiries.
  • Improves payment revenue cycles Uses the Logical Observation Identifier Names and Codes standard code set to identify the requested documents.

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

877-273-4334

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

888-379-9132

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form