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  • Posting Date: 09/16/2020
    Using Touch-Tone

    Using Touch-Tone The IVR is programmed to allow for the entry of all data using touch‐tone in the event the user is unable to successfully speak to the IVR. These instructions detail how to use touch‐tone to enter various types of information [...]

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  • Posting Date: 09/16/2020
    Using Touch-Tone

    Using Touch-Tone Table of Contents Using Touch-Tone Using Touch-Tone for Alpha-Numeric Elements Using Touch-Tone to Enter a Letter [Return to Top] Using Touch-Tone The IVR is programmed to allow for the entry of all data [...]

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  • Posting Date: 09/16/2020
    Offsets <4>

    table, td, th table { border-collapse: collapse; width: 50%; } Offsets <4> Upon selecting Offsets, the provider will need to authenticate the following information: NPI PTAN Last five digits of the TIN Next, a submenu will [...]

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  • Posting Date: 07/10/2025
    Proper Part B Claim Submissions

    This webinar is intended to educate providers and office staff members on how to complete a clean claim to avoid claim rejections, developments or denials. We will guide you through the CMS-1500 claim form and the electronic equivalent loops [...]

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  • Posting Date: 11/19/2024
    Interactive Voice Response Touch-Tone Instructions

    Interactive Voice Response Touch-Tone Instructions Alpha-Numeric Touch-Tone Entries Use this function to enter elements that contain both alpha and numeric characters. Each button on a telephone keypad has a corresponding set of letters. Each [...]

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  • Posting Date: 07/10/2025
    Steps to Claim Corrections

    This webinar includes the top continuous errors we find at National Government Services with claim submissions. Join us to learn how to correct your claims. We will also include an interactive segment on the different claim scenarios that cause [...]

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  • Posting Date: 03/26/2021
    Main Menu Options

    Main Menu Options The main menu and subsequent menus can be navigated by using your voice or using touch‐tone on your telephone keypad. You can also use touch‐tone entry for provider numbers, Medicare numbers, PTAN, NPI, TIN, dates of service, [...]

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  • Posting Date: 01/03/2025
    Self-Administered Drug Exclusion List - Medical Policy Article (Jurisdiction K and Jurisdiction 6)

    Self-Administered Drug Exclusion List - Medical Policy Article (Jurisdiction K and Jurisdiction 6) SAD A53021 https://www.cms.gov/medicare-coverage-database/view/article.aspx?articleid=53021 C9399, J0129, J0139, J0270, J0364, J0593, J0599, [...]

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