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Posting Date: 09/16/2020
Using Touch-Tone
Using Touch-Tone Table of Contents Using Touch-Tone for Alpha-Numeric Elements Using Touch-Tone to Enter a Letter The IVR is programmed to allow for the entry of all data using touch‐tone in the event the user is unable to [...]
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Posting Date: 09/16/2020
Checks <3>
table, td, th { border: 1px solid black; } table { border-collapse: collapse; width: 50%; } Checks <3> Table of Contents Checks <3> My Checks Information Checks Navigation Check Number Check Status [...]
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Posting Date: 09/16/2020
Claim Status <2>
table, td, th table { border-collapse: collapse; width: 50%; } Claim Status <2> If you are part of a group, remember to use the group NPI, PTAN and TIN for authentication purposes. When Claim Status is selected, the IVR will [...]
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Posting Date: 03/26/2021
Main Menu Options
Main Menu Options The main menu and subsequent menus can be navigated by using your voice or using touch‐tone on your telephone keypad. You can also use touch‐tone entry for provider numbers, Medicare numbers, PTAN, NPI, TIN, dates of service, [...]
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