FAQs

Yes. Part A providers should access the PC-ACE Quick Reference Guide: Medicare Secondary Payer.

Reviewed: 10/05/22

If you are receiving any type of security rights errors when installing or upgrading your current PC-ACE software, please contact your internal or local IT support for resolution. These are restrictions set to your computer or network that NGS EDI is unable to assist with.

Reviewed: 10/05/22

The software is upgraded quarterly. Please visit Download PC-ACE for the latest version.

Reviewed: 10/05/22

Details on NGS PC-ACE free billing software are found on the EDI Solutions page of the NGS EDI website.

Reviewed: 10/05/22

Details on NGS PC-ACE free billing software are found on the EDI Solutions page of the NGS EDI website.

Reviewed: 10/05/22

If your software is older than the last two updates the expiration notice is activated. A notification is sent each time the user logs into the software reminding them to upgrade. If this notification is ignored and the expiration date is reached, the software cannot be activated. There is no way to turn off the expiration once it is activated. Therefore, the software requires full installation. Claim history, setups, etc. is lost. If a restore is done the expiration is also restored. Please upgrade your software quarterly to avoid any loss of information.

Related Content

Reviewed: 10/05/22

Yes. Part B providers should access the PC-ACE Medicare Secondary Payer Reference Guide for Part B.

Reviewed: 10/05/22

Open the software and select Help from the toolbar:

Image shows the top of the PC-ACE Program.

Select About PC-ACE from the drop-down screen:

Image shows the 'About' PC-ACE progam page.

Reviewed: 10/05/22

NGS EDI is unable to correct Internet browser errors/issues as these are specific to your environment. Please contact your internal or local IT support for resolution.

Reviewed: 10/05/22