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Posting Date: 04/01/2025
APPLICATION STATUS: Where can I find the status of a submitted application?
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Posting Date: 04/01/2025
DETERMINATION LETTER: Where are the determination (approval/denial) letters sent?
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Posting Date: 04/01/2025
PECOS: I received an email to sign an application; how do I do this?
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Posting Date: 04/01/2025
Provider Contact Center – Make the Most of Your Call
Provider Contact Center – Make the Most of Your Call Effective 5/1/2025, the Provider Contact Center (PCC) will service one PTAN/NPI combination per call. Before calling the PCC, make the most of your call by ensuring you have all [...]
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Posting Date: 04/22/2021
Provider Contact Center
Provider Contact Center Table of Contents Want to talk to us? Make the Most of Your Call Customer Care Representative Assistance Interactive Voice Response System NGSConnex Online Inquiry System Written Correspondence and Inquiries [...]
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Posting Date: 04/22/2021
Provider Contact Center
Provider Contact Center Table of Contents Want to talk to us? Make the Most of Your Call Customer Care Representative Assistance Interactive Voice Response System NGSConnex Online Inquiry System Written Correspondence and Inquiries [...]
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Posting Date: 04/01/2025
DETERMINATION LETTER: Where are the determination (approval/denial) letters sent?
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Posting Date: 04/01/2025
PECOS: I received an email to sign an application; how do I do this?
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Posting Date: 04/01/2025
REVALIDATION: Where is the revalidation notification letter sent?
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Posting Date: 04/02/2025
REVALIDATION: Do I need to revalidate if it has not been five years since my last revalidation?
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Posting Date: 04/02/2025
PECOS: In PECOS, how do you find an enrollment to submit an application?
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Posting Date: 04/02/2025
REVALIDATION: Do I need to revalidate if it has not been five years since my last revalidation?
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Posting Date: 04/02/2025
PECOS: In PECOS, how do you find an enrollment to submit an application?
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Posting Date: 03/31/2025
National Government Services Medicare Part B Redetermination Notice Initiative Is Here
National Government Services Medicare Part B Redetermination Notice Initiative Is Here As previously announced, National Government Services is pleased to announce we are discontinuing issuing paper MRNs for requests submitted electronically [...]
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Posting Date: 10/27/2022
Provider Enrollment
Medicare Part B 101 Manual Provider Enrollment Table of Contents National Provider Identifier Required Tips for Successfully Enrolling with the Medicare Part B Contractor When Mailing Paper Applications Tip 1: Submit the correct [...]
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Posting Date: 12/09/2019
CMS Is Using Multi-Factor Authentication Process for Online Provider Enrollment System Applications
CMS Is Using Multi-Factor Authentication Process for Online Provider Enrollment System Applications CMS announced they utilize an MFA process for users of their Provider Enrollment Systems. MFA is a second layer of security used to [...]
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Posting Date: 03/31/2025
[RESOLVED] NGS Phone Lines Currently Unavailable
[RESOLVED] NGS Phone Lines Experiencing Outages The outages we were experiencing with our Provider Contact Center telephone lines have now been resolved. This includes EDI, Provider Enrollment Customer Inquiry, Telephone Reopening Unit and [...]
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Posting Date: 08/21/2019
CMS to Begin Using MFA Process for Online Provider Enrollment System Applications
CMS to Begin Using MFA Process for Online Provider Enrollment System Applications CMS recently announced they will begin utilizing a MFA process for users of their Provider Enrollment Systems. MFA is a second layer of security used to [...]
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Posting Date: 09/10/2018
Credit Balance Report - CMS 838 (R3)
Chapter VII: Online Reports View Submenu (04) Credit Balance Report - CMS 838 (R3) Purpose Credit balance reporting is used to certify whether you have any outstanding monies owed to the Medicare Program. Part A providers submit credit [...]
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Posting Date: 04/01/2025
If using steroid during diagnostic is that when the 12-month clock start?
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Posting Date: 04/01/2025
It does not make sense to use steroids during a diagnostic injection. Please explain.
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Posting Date: 04/01/2025
CPT code 27096 includes “Image guidance,” what’s the necessary required documentation? Does the physician still need permanently recorded images? Because the fluoroscopy/CT is bundled into the procedure and therefore the fluoroscopy/CT will not be separately reported, would the image guidance in the Radiology section regarding guidance procedures still apply?
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Posting Date: 04/01/2025
What is the requirements for diagnostic injections? Are two required?
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Posting Date: 04/01/2025
What is the expected duration of steroid effect for diagnostic injection?