About Us

National Government Services, Inc., a subsidiary of Elevance Health, Inc., has a long history of supporting federal health agencies, including CMS. Throughout the country, NGS has served as a Medicare contractor since the inception of the [...]

REMITTANCE: What do the two-letter codes on my remittance advice mean?

REMITTANCE: Can I post the electronic remittance advice information into my accounts receivable system?

REMITTANCE: Do I need special computer software to use the electronic remittance advice?

REMITTANCE: How long will I receive paper remittances once I sign up for the electronic remittance advice?

REMITTANCE: If I have a computer problem while trying to download my electronic remittance advice, can I have it reposted to download again?

PC-ACE: Where can I find out more about the PC-ACE free billing software?

PC-ACE: Why did my PC-ACE software expire?

PC-ACE: Why am I receiving security rights error/issue when installing PC-ACE?

PC-ACE: How often is the PC-ACE software upgraded?

PC-ACE: How do I determine the version of PC-ACE I am using?

LCD NCD: What are the differences between LCDs and NCDs?

PC-ACE: Where can I find out more about the PC-ACE free billing software?

PC-ACE: How do I correct a web browser error when downloading or making changes to the software?

PC-ACE: Is there a resource I can use to assist me with Medicare Secondary Payer (MSP) claims when using PC-ACE?

CAR-T: Will the Part A claim for CAR-T deny if it is submitted with the KX modifier?

CAR-T: Is the KX modifier required for Part A and Part B claims?

CAR-T: Is Risk Evaluation and Mitigation Strategy (REMS) verified by the facility’s site name or address?

CAR-T: What is the effective date for the requirement of the KX modifier for administration of CAR-T?

EDI: I heard that 5010 requires a physical address in box 33 and P.O. boxes are no longer accepted. Is this true?

EDI: How long are Electronic Remittance Advices (ERAs) available in my mailbox?

EDI: Is the 277CA returned for each test submission?

EDI: I am receiving the following CSC and EIC code on my 277CA. How do I make the correction?

EDI: How do I restore a remit file?

EDI: I am missing an Electronic Remittance Advice (ERA). How do I order a duplicate?

EDI: After I receive a 277CA will I receive anything else?

EDI: How can I tell if I am set up for electronic billing?

EDI: I am receiving the following Claim Status Code and EIC code on my 277CA. What do these codes mean?

EDI: I received a payer acknowledgement/acceptance report from my clearinghouse. Does this mean you accepted my claims?

EDI: I received my application back with errors on my Provider Authorization Form. Can I correct it or will I have to complete an entirely new application and authorization form?

EDI: What PTAN should I enter on the EDI enrollment forms if the provider is a member of a group?

EDI: What Entity Name should I enter on the EDI Enrollment Agreement form?

EDI: What is an Approved Entity?

EDI: What is a Network Service Vendor (NSV)?

EDI: What information do I need to have available when calling for Electronic Data Interchange (EDI) assistance?

EDI: What provider address should I include on the EDI enrollment forms?

EDI: When is a provider authorization form required?

EDI: Will you reject claims with a P.O. Box in the billing provider address?

EDI: Where in the 277 CA file can we find the rejection message that provides the detailed rejection reason description?

EDI: Will you reject claims where the group number and policy number are the same values?