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  • Posting Date: 12/19/2016
    Hospice Site of Service Codes

    Hospice Site of Service Codes Table of Contents Hospice Site of Service Codes HCPCS Codes Site of Service Location Notes Edits Related Content [Return to Top] Hospice Site of Service Codes Hospice agencies must report an HCPCS [...]

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  • Posting Date: 07/01/2024
    17729 and 17730 Hospice Claim Edits for Certifying Physicians

    17729 and 17730 Hospice Claim Edits for Certifying Physicians Effective for hospice claims with claim ‘From’ dates on or after 6/3/2024, new claim edits have been implemented per CR 13342 to enforce CMS’ rule to deny hospice claims if the name [...]

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  • Posting Date: 07/17/2024
    Billing Hospice Transfers

    Billing Hospice Transfers Once a beneficiary elects to receive care under the Medicare hospice benefit, he or she waives rights to Medicare payments for hospice care provided by any other hospice other than the one they have chosen/designated. [...]

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  • Posting Date:
    Hospice Notice of Election Termination/Revocation (Type of Bill 8xB)

    Hospice Notice of Election Termination/Revocation (Type of Bill 8xB) Table of Contents Hospice Notice of Election Termination/Revocation Examples of NOTR Time Frames Reminders/Notes on the NOTR Correcting a Discharge Date on an [...]

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  • Posting Date: 12/20/2016
    Hospice Room and Board Denials

    Hospice Room and Board Denials Medicare does not pay the room and board fees for hospice beneficiaries that reside in a SNF or a nursing facility (NF), as these charges are statutorily excluded from Medicare coverage. However, these charges [...]

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  • Posting Date: 05/18/2021
    Professional Services During a Patient Hospice Election

    Professional Services During a Patient Hospice Election Table of Contents Article Overview Hospice Election Medicare Payment During Hospice Election Determining the Correct Entity to Bill Separately Payable Part B Services [...]

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  • Posting Date: 11/25/2024
    Termination of the Hospice Benefit Component of the VBID Model on 12/31/2024

    Termination of the Hospice Benefit Component of the VBID Model on 12/31/2024 After carefully considering recent feedback about the increasing operational challenges of the Hospice Benefit Component and limited and decreasing participation [...]

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  • Posting Date: 07/10/2017
    The Medicare Hospice Benefit: Effects on Other Provider Types

    The Medicare Hospice Benefit: Effects on Other Provider Types Table of Contents The Medicare Hospice Benefit: Effects on Other Provider Types What is Hospice Care Providing Services Related to the Terminal Condition Providing Services [...]

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  • Posting Date: 03/22/2017
    Reporting Hospice Discharges, Revocations and Transfers

    Reporting Hospice Discharges, Revocations and Transfers Medicare regulations at 42 CFR 418.26 outline three reasons for discharge from hospice care: The beneficiary moves out of the hospice’s service area or transfers to another [...]

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  • Posting Date: 11/09/2015
    Avoiding Reason Code 7C625: Appropriate Use of Remarks on Final Hospice Claims

    Avoiding Reason Code 7C625: Appropriate Use of Remarks on Final Hospice Claims Once a hospice chooses to admit a Medicare beneficiary, it may not automatically or routinely discharge the beneficiary at its discretion, even if the care promises [...]

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  • Posting Date: 07/19/2019
    Filing an Electronic Notice of Election (Type of Bill 8XA)

    Filing an Electronic Notice of Election (Type of Bill 8XA) The NOE, TOB 8XA, is submitted when the hospice receives a signed election statement from the beneficiary acknowledging that he/she wishes to enroll in the Medicare hospice benefit. [...]

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  • Posting Date: 06/09/2022
    Value-Based Insurance Design Model Hospice Benefit Component Overview

    Value-Based Insurance Design Model Hospice Benefit Component Overview Beginning on 1/1/2021, CMS is testing the inclusion of the Part A Hospice Benefit within the MA benefits package through the Hospice Benefit Component of the VBID Model. [...]

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  • Posting Date: 09/29/2017
    Hospice Billing Instructions for Influenza, Pneumococcal and Hepatitis B Vaccines

    Hospice Billing Instructions for Influenza, Pneumococcal and Hepatitis B Vaccines Medicare covers influenza virus, pneumococcal and hepatitis B vaccines in accordance with coverage requirements, when furnished by a hospice to those [...]

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  • Posting Date: 05/14/2018
    Canceling a Hospice Notice of Election

    Canceling a Hospice Notice of Election When a patient elects hospice, the hospice submits a NOE to the MAC to notify the MAC and all other providers that the patient is now utilizing the Medicare hospice benefit for all services related to the [...]

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  • Posting Date: 03/18/2022
    Hospice Quality Reporting Program

    Hospice Quality Reporting Program Along with the other MACs, National Government Services has received several requests from new hospice providers, as well as national and state hospice associations, regarding training and assistance for [...]

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  • Posting Date: 05/11/2018
    Hospice Visit Reporting

    Hospice Visit Reporting Table of Contents Background Discipline Visits Reporting Visits in the Routine Home Care, Continuous Home Care and Inpatient Respite Care Levels of Care Discipline Revenue and HCPCS Coding Required Detail for [...]

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  • Posting Date: 03/30/2020
    How to Bill When the Hospice Face-to-Face is Late from a Previous Benefit Period

    How to Bill When the Hospice Face-to-Face is Late from a Previous Benefit Period Background CMS requires that a hospice physician or hospice nurse practitioner must have a FTF encounter with each hospice patient prior to the beginning of the [...]

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  • Posting Date: 06/20/2025
    Annual Logon ID Recertification

    All users who access the FISS DDE system are required by the CMS to recertify their access annually. National Government Services will designate one state at a time to complete the annual logon recertification. To complete the recertification [...]

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  • Posting Date: 06/20/2025
    EDI Enrollment Process User Guide

    This guide provides information on the different options available within the National Government Services EDI Enrollment Process User Guide. Please share your thoughts about your experience with our EDI Enrollment process.   Reviewed [...]

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  • Posting Date: 06/20/2025
    EDI Enrollment

    Welcome This page is for providers who wish to submit Part A/B claims to Medicare. Once you have completed the initial provider enrollment and received your Welcome letter with Medicare, you can begin the EDI Enrollment process. Table of [...]

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  • Posting Date: 06/20/2025
    HETS EDI Enrollment Form

    HIPAA Eligibility Transaction System (HETS) allows users to exchange HIPAA compliant ANSI ASC X12 270/271 transactions for the purpose of checking Medicare eligibility.  The HETS EDI Enrollment Form allows providers to attest their [...]

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  • Posting Date: 06/20/2025
    Reset My FISS / DDE Password

    CMS has directed it’s datacenters to enforce password requirements set forth in the United States Defense Information Systems Agency’s (DISA) Security Technical Implementation Guide (STIG) with regard to RACF password quality rules. The HPE VDC [...]

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  • Posting Date: 06/20/2025
    Benefits of EDI

    There are a number of advantages to enrolling and submitting claims online. Claims and other transactions submitted electronically process considerably faster than paper submission. For example, HIPAA-compliant electronic claims are held in the [...]

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  • Posting Date: 06/20/2025
    I Am Not Yet Enrolled in Medicare

    You can only begin set up with EDI if you are a participating provider in the Medicare program. If you have not submitted an application to enroll in Medicare, please visit our Enrollment section of the site for guidelines. If you have a [...]

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  • Posting Date: 06/20/2025
    Trading Partner ID Recertification

    All active trading partners are required to recertify their access annually. CMS requires any changes in demographic, contact information or access for a trading partner ID (TP ID) are communicated to the A/B MAC within 30 days of the change. [...]

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  • Posting Date: 07/19/2023
    National Government Services Contractor Codes

    National Government Services Contractor Codes The Contractor Code is a five-digit numeric code that indicates your MAC, also known as the Carrier Code, or Payer ID. Part B Professional: Connecticut 13102 Illinois 06102 Maine 14112 [...]

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  • Posting Date: 05/01/2018
    Medical Policy Contact Information

    Medical Policy Contact Information Please Note: General inquiries related to Medicare coverage policies, including clinical issues, drugs, radiopharmaceuticals, local and national coverage determinations, billing and reimbursement must be [...]

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  • Posting Date: 09/21/2020
    Interactive Voice Response System

    Interactive Voice Response System State IVR Number Hours Available* Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont 877-567-7205 Monday–Friday: 6:00 a.m.–7:00 p.m. ET [...]

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  • Posting Date: 04/22/2021
    Provider Contact Center

    Provider Contact Center Table of Contents Want to talk to us? Make the Most of Your Call Customer Care Representative Assistance Interactive Voice Response System NGSConnex Online Inquiry System Freedom of Information Act (FOIA) [...]

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  • Posting Date: 02/12/2019
    FISS/DDE

    Fiscal Intermediary Standard System/Direct Data Entry DDE is a process that allows remote users online connectivity to the FISS, or mainframe, used by National Government Services to process Medicare claims. FISS/DDE connectivity will allow [...]

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  • Posting Date: 04/01/2020
    EDI Help Desk Information

    EDI Help Desk Information Toll-Free Number Jurisdiction 6: 877-273-4334 Jurisdiction K: 888-379-9132 Hours of Operation Monday–Friday: 8:00 a.m.–5:00 p.m. ET * Closed for training on the 2nd and 4th Friday of the month from 12:00–4:00 [...]

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  • Posting Date: 06/23/2025
    How to Obtain a Refund

    A refund will only be granted in the following instances: The application fee was not required for the application submitted A hardship request was subsequently approved and a fee was paid An application was rejected prior to the screening [...]

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  • Posting Date: 08/21/2018
    How to Obtain a Refund

    How to Obtain a Refund A refund will only be granted in the following instances: The application fee was not required for the application submitted A hardship request was subsequently approved and a fee was paid An application was [...]

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  • Posting Date: 04/27/2021
    How to Obtain a Refund

    How to Obtain a Refund A refund will only be granted in the following instances: The application fee was not required for the application submitted A hardship request was subsequently approved and a fee was paid An application was [...]

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  • Posting Date: 04/27/2021
    How to Obtain a Refund

    How to Obtain a Refund A refund will only be granted in the following instances: The application fee was not required for the application submitted A hardship request was subsequently approved and a fee was paid An application was [...]

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  • Posting Date: 05/03/2024
    About Prior Authorization

    About Prior Authorization CMS has implemented Prior Authorization (PA) programs nationwide to ensure that Medicare beneficiaries continue to receive reasonable and necessary care while protecting the Medicare Trust Fund from improper payments. [...]

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  • Posting Date: 06/23/2025
    Part A Ambulance Transport: Understanding the Basics

    The purpose of this presentation is to give Medicare Part A Ambulance providers a better understanding of who is responsible to report services to Medicare.

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  • Posting Date: 01/31/2022
    Exemption Process

    Exemption Table of Contents Exemption Exemption Database Standard Review Cycle Process Exemption Cycle Process Ten Claim Sample Additional Documentation Requests (ADRs) Related Content [Return to Top] Exemption Exemption is a [...]

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  • Posting Date: 10/26/2022
    Prior Authorization OPD Alerts

    Prior Authorization OPD Alerts Month/Year Topic August 2024  Removal of Facet HCPCS Codes July 2023 Prior Authorization Outpatient Department Rejections Alert July 2023 Prior [...]

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  • Posting Date: 06/09/2021
    Expedited Requests

    Expedited Requests The requester may submit an expedited review of the PAR if it is determined that a delay could seriously jeopardize the beneficiary’s life, health, or ability to regain maximum function. If the medical documentation does not [...]

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