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  • Posting Date: 05/28/2020
    Hospital Discharge Summary: Insufficient Documentation Causes Most Improper Payments

    Hospital Discharge Summary: Insufficient Documentation Causes Most Improper Payments Insufficient documentation means that something was missing from the medical records.  Below is a list of the most common reasons CERT determined there [...]

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  • Posting Date: 01/29/2021
    Bill Inpatient or Outpatient Services

    Bill Inpatient or Outpatient Services To help avoid denials, National Government Services has compiled information regarding references that will aid in determining whether to bill inpatient or outpatient services. CMS Medicare Learning [...]

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  • Posting Date: 01/29/2021
    Process for Requesting Medical Records

    Process for Requesting Medical Records Additional Documentation Requests INITIAL ADR letters for CERT are sent to the address on file with the NSC for DMEPOS suppliers, or the MAC for the provider/supplier that billed/submitted the [...]

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  • Posting Date: 01/29/2021
    Inpatient Psychiatric Certification/Recertification/Delayed Certification

    Inpatient Psychiatric Certification/Recertification/Delayed Certification Physicians are required to certify the medical necessity of inpatient services. This is required on admission and if the service is needed for an extended period of [...]

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  • Posting Date: 01/29/2021
    SNF Inpatient Stays

    SNF Inpatient Stays The CERT contractor has seen increased denials of SNF inpatient stays due to missing or incomplete physician certification statement of medical necessity. Certification of medical necessity of inpatient skilled nursing [...]

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  • Posting Date: 06/23/2021
    When to Use the Provider Contact Center Versus Self-Service Tools

    When to Use the Provider Contact Center Versus Self-Service Tools The CMS requires contractors to provide self-service and electronic communication technologies as efficient, cost effective means of disseminating Medicare provider information, [...]

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  • Posting Date: 09/20/2019
    Prolonged Services

    Prolonged Services Insufficient documentation causes most improper payments. Insufficient documentation means that something was missing from the medical records. Below is a list of the most common reasons CERT determined there was [...]

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  • Posting Date: 06/27/2019
    Annual Wellness Visit

    Annual Wellness Visit Insufficient documentation means that something was missing from the medical records. Below is a list of the most common reasons CERT determined there was insufficient documentation that caused improper payments for an [...]

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  • Posting Date: 01/29/2021
    Hyperbaric Oxygen Therapy Treatment

    Hyperbaric Oxygen Therapy Treatment Insufficient documentation is documentation that was incomplete, inaccurate or was missing from the medical records. Below is a list of the most common reasons CERT determined there was insufficient [...]

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  • Posting Date: 01/29/2021
    Surgery Services

    Surgery Services Insufficient documentation means that something was missing from the medical records. Below is a list of the most common reasons CERT determined there was insufficient documentation that caused improper payments for [...]

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