What Are My Options When I Receive the Recovery Auditor Demand Letter?
If you agree with the Recovery Auditor’s determination you can:
- repay the overpayment amount by check;
- allow National Government Services to recoup the overpayment from future remittance payments; or
- request or apply for an extended payment plan.
If you do not agree with the Recovery Auditor's determination you may use the Medicare appeals process. Note that you must file an appeal within 120 days of the Recovery Auditor's determination.
Related Content
- Medicare Fee for Service Recovery Audit Program
- Levels of Appeals and Time Limits for Filing Appeal
- Recovery Auditor Timeliness Calculator – use to determine the time frames for RA activities
Reviewed 4/29/2024
RAC Contact Information
Region 1 - CT, IN, KY, MA, ME, MI, NH, NY, OH, RI, and VT
Performant Recovery, Inc.
866-201-0580
Email
Website
Region 2 - AR, CO, IA, IL, KS, LA, MO, MN, MS, NE, NM, OK, TX, and WI
Performant Recovery, Inc.
866-201-0580
Email
Website
Region 3
Cotiviti, LLC
866-360-2507
Email
Website
Region 4
Cotiviti Gov Services
877-350-7992
Email
Website
Region 5 - Nationwide for DMEPOS, HHA and Hospice
Performant Recovery, Inc.
866-201-0580
Email
Website
RAC Contact Information
Region 1 - CT, IN, KY, MA, ME, MI, NH, NY, OH, RI, and VT
Performant Recovery, Inc.
866-201-0580
Email
Website
Region 2 - AR, CO, IA, IL, KS, LA, MO, MN, MS, NE, NM, OK, TX, and WI
Performant Recovery, Inc.
866-201-0580
Email
Website
Region 3
Cotiviti, LLC
866-360-2507
Email
Website
Region 4
Cotiviti Gov Services
877-350-7993
Email
Website
Region 5 - Nationwide for DMEPOS, HHA and Hospice
Performant Recovery, Inc.
866-201-0580
Email
Website
RAC Contact Information
Region 1 - CT, IN, KY, MA, ME, MI, NH, NY, OH, RI, and VT
Performant Recovery, Inc.
866-201-0580
Email
Website
Region 2 - AR, CO, IA, IL, KS, LA, MO, MN, MS, NE, NM, OK, TX, and WI
Cotiviti, LLC
866-360-2507
Email
Website
Region 3
Cotiviti, LLC
866-360-2507
Email
Website
Region 4
Cotiviti Gov Services
877-350-7992
Email
Website
Region 5 - Nationwide for DMEPOS, HHA and Hospice
Performant Recovery, Inc.
866-201-0580
Email
Website
RAC Contact Information
Region 1 - CT, IN, KY, MA, ME, MI, NH, NY, OH, RI, and VT
Performant Recovery, Inc.
866-201-0580
Email
Website
Region 2 - AR, CO, IA, IL, KS, LA, MO, MN, MS, NE, NM, OK, TX, and WI
Cotiviti, LLC
866-360-2507
Email
Website
Region 3
Cotiviti, LLC
866-360-2507
Email
Website
Region 4
Cotiviti Gov Services
877-350-7992
Email
Website
Region 5 - Nationwide for DMEPOS, HHA and Hospice
Performant Recovery, Inc.
866-201-0580
Email
Website