POE Advisory Group Details

6/14/2022 Jurisdiction K and 6 Hospice POE Advisory Group Meeting

Meeting Minutes

Meeting Time: 2:00 p.m. ET

Member Attendees: Gina Balkus, Dawn Beck, Laurie Belden, Dean Chalios, Jeanne Chirico, Sheila Clark, Patrick Conole, Dan Grady, Nancy Grisom, Brianna Lindell, Andrea Patrick-Baudet, Janet MacKean, Ed Martin, Nicholas Oliver, Patricia Putzbach, Judith Person, Colleen Pierro, Charlotte Sloan, Kerry Stevenson, Jamie Thompson, Christine Turner, Lori Young

National Government Services Associates: Erin Musumeci, Shelly Dailey, Mike Davis

Agenda

  1. Welcome/Staff and Advisory Group Introductions
  2. NGS Self-Service/Provider Experience Team Updates
  3. NGS Jurisdiction Affairs Updates
  4. NGS HH+H Education
  5. Open Forum/Reminders

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I. Welcome/Staff and Advisory Group Introductions

Erin Musumeci/Mike Davis, NGS

Erin opened the meeting, welcomed everyone and reviewed the agenda. All attendance for this meeting was captured via GoToWebinar.

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II. NGS Self-Service/Provider Experience Team Updates

Alicia Forbes, NGS

No new updates from the Self-Service PEX Team.

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III. NGS Jurisdiction Affairs Update

Michael Dorris, NGS

Michael Dorris was unable to attend. However, the following jurisdiction affairs information was forwarded and shared with attendees:

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IV. NGS HH+H Education

Erin Musumeci, NGS

Erin reviewed information regarding routine HH+H webinars, articles, email updates, job aids, YouTube videos, and the new HH+H On-Demand Video Library.

Advisory group members were reminded of the Hospice webinars scheduled through June:

  • Starting the Hospice Billing Process
  • Hospice and the Value-Based Insurance Design Model
  • Orientation to HH+H Medicare
  • Understanding the Levels of Appeals

Hospice Articles/Emails and Job Aids

  • Jan Wood has recently updated the VBID Job Aid

Hospice YouTube Videos

  • The New Home Health and Hospice On-Demand Video Library
  • Clinical Documentation Videos
  • Billing Videos

Erin also reviewed the following information: Twitter, Medicare University, the POE AG meeting schedule and upcoming ACTs:

Twitter

  • Increase in Followers
  • Recent HH+H and other related tweets

Medicare University

  • Hospice computer-based trainings

JK and J6 Hospice 2022 POE Advisory Group Meeting Schedule

  • Next meeting: 10/18/2022 at 2:00pm

JK and J6 Hospice 2022 POE Ask-the-Contractor Teleconference (ACT) Schedule

  • 9/28/2022

Erin then reviewed the completed and upcoming JK/J6 Collaborative Home Health and Hospice Live Event Schedule.

  • NHPCO Leadership Conference (National Harbor, MD) March 2022 (completed)
  • Washington and Oregon State Association Annual Conference April 2022 (completed)
  • Data Soft Logic MAC HH+H Event (Los Angeles, CA) April 2022 (completed)
  • MI State Home Health and Hospice Annual Conference (Traverse City, MI) May 2022 (completed)
  • CAHSAH 2022 Annual Conference & Expo (Rancho Mirage, CA) May 2022 (completed)
  • Wisconsin Association (The Dells, WI) June 2022 (completed)
  • CHAPCA Conference (Orange, CA) June 2022 (completed)
  • AAHC AHPCO (Phoenix, AZ) June 2022
  • Data Soft Logic HH+H MAC Event (Sacramento, CA) July 2022
  • NAHC (St. Louis, MO) October 2022/li>

Shelly shared information regarding the upcoming HH+H MAC Collaborative Summit, September 13, 14 and 15 in Las Vegas, Nevada at The Rio Resort & Conference Center. The three-day schedule includes 30 courses from all three MACs, 40+ speakers, including the CMDs, the NAHC and NHPCO, CMS and the DOJ. Members were reminded to monitor their email updates and the NGS Twitter account for further information and early bird registration.

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V. Open Forum/Reminders

All

Question: Will states get the audit and reimbursement outcomes so that we can plan and have input into the education needs by state?

Answer: That information will be discussed at the MAC Collaborative Summit and is also shared with the home health and hospice POE team to utilize for educational purposes.

Question: What is the total number of attendees that can attend the Las Vegas Event?

Answer: The total number of provider registrant’s caps out at 800.

Question: How much notice do you (NGS) staff need to join or give an update at a State Association (in-person) conference? MY Association (HCA of NYS) is hosting a conference Sept 8-9 and have a meeting this week to start putting the program.

Answer: Please forward your request for consideration to Erin Musumeci and/or Shelly Dailey, it seems as though the dates are currently available for your conference.

Question: At our state conference, attendees were advised that everything in a skilled nursing chart of a hospice patient should be copied and scanned into the hospice EMR. Can you specify the components necessary to demonstrate coordination of care?

Answer: Please review all documentation from the acute and/or post-acute care facility and include the documentation that best supports the terminal prognosis.

Question: Hospices who will be prescribing a formulary medication and the beneficiary decides she/he/they want a nonformulary option, does the provider issue an Advance Beneficiary Notice that the formulary option will not be covered by Medicare Part D?

Answer: To ensure thorough research of this question, please forward this question in writing to Erin Musumeci and cc Shelly Dailey (erin.musumeci@anthem.com & shelly.dailey@anthem.com).

Question: Recommendations regarding electronic platforms for hospice election and treatment consents (such as DocuSign). The beneficiary authorized representative may request this service, especially if unable to travel to service area.

Answer: Electronic platforms are available and NGS is unable to recommend specific vendors. Please utilize your peers within the advisory group for assistance.

Members were reminded that the 2022 POE AG meeting format has changed, as the meeting is incumbent upon members bringing topics to the NGS POE team in an effort to innovate and collaborate ideas and share hot topics providers are experiencing within their communities. These topics will then be thoroughly discussed, provider education will be developed by NGS, and reviewed by the POE AG members. At that time educational material will then be posted for the entirety of the JK and J6 provider communities.

Members were also reminded to send any suggestions not shared during today’s meeting for future hospice education topics, YouTube videos, computer-based trainings, webinars and tweets to Erin Musumeci (erin.musumeci@anthem.com) and/or Jan Wood (jan.wood@anthem.com).

The next meeting will be hosted 10/18/2022 at 2:00 p.m.

Meeting Adjourned

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