POE Advisory Group Details

2/17/2022 Jurisdictions K and 6 Home Health Provider Outreach and Education Advisory Group Meeting

Meeting Minutes

Meeting Time: 2:00 p.m. ET

Member Attendees: Mildred Anderson, Gina Balkus, Laurie Belden, Kim Bischel, Jennifer Carson, Dean Chalios, Patrick Conole, Sharon Fries, Nancy Grissom, Mairi Hand, Carole Holzhauer, Shelly King, Brianna Lindell, Mary Lord, Christine Meny, Juli Meyer, Katie Monasteriere, Jill Olson, Kathleen Peirce, Colleen Pierro, Beth Slepian, Brandy Sweet, Cindy Vanyi, Katie Wehri, Maritza Handal, Mary Ruppert

National Government Services Associates: Madeleine Collins, Shelly Dailey, Christa Shipman, Jan Wood, Mike Davis, Laura Brown, Kim Hitzemann

Agenda

  1. Welcome/Staff & Advisory Group Introductions
  2. NGS Self-Service/Provider Experience Team Updates
  3. NGS HH+H Education
  4. Open Forum/Reminders

I. Welcome/Introductions/Agenda

Shelly Dailey/Mike Davis, NGS

Shelly opened the meeting, welcomed everyone and reviewed the agenda. Shelly explained that moving forward we will be hosting JK and J6 collaboratively for all Home Health POE Advisory Group meetings and member introductions were made. Members were reminded that they are expected to attend two of the three meetings held on an annual basis to maintain their advisory group status.

All attendance for this meeting was captured via GoToWebinar.

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II. NGS Self-Service/PEX Team Update

Alicia Forbes, NGS

There was nothing new to share from a self-service perspective.

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III. Education

Christa Shipman/Shelly Dailey, NGS

Shelly reviewed information regarding routine HH webinars, articles, email updates, job aids, YouTube Videos, and the new HH+H On-Demand Video Library:

Home health webinars scheduled through June:

  • The NOA Coffee Break
  • Home Health Billing Basics
  • Lunch & Learn: Home Health Billing Q&A
  • Home Health Top Billing Errors
  • Orientation to Medicare Home Health and Hospice
  • Understanding the Levels of Appeal
  • Home Health Eligibility Criteria: Documenting Homebound Status and the Need for Skilled Services

Home Health Articles/Emails and Job Aids

  • Home Health and Hospice On-Demand Video Library Email Updates sent in December and January

Home Health YouTube Videos

  • The New Home Health & Hospice On-Demand Video Library
  • Clinical Documentation Videos
  • Billing Videos

Christa reviewed the following information regarding Twitter, Medicare University, the POE AG meeting schedule and upcoming ACTs:

Twitter

  • Increase in Followers
  • Recent HH+H and Other Related Tweets

Medicare University

  • Home Health Computer Based Trainings

JK and J6 HH+H 2022 POE Advisory Group Meeting Schedule

  • 2/17/2022 at 2:00 p.m. ET
  • 5/19/2022 at 2:00 p.m. ET
  • 10/20/2022 at 2:00 p.m. ET

JK and J6 HH 2022 POE ACT Schedule

  • 4/14/2022
  • 9/8/2022

Shelly then reviewed the upcoming Collaborative Home Health and Hospice Live Event Schedule

  • CAHSAH ADR Workshops (Virtual) February 2022
  • NHPCO’s 2022 Leadership and Advocacy Conference (DC) March 2022
  • Data Soft Logic MAC HH+H Event (Southern CA) April 2022
  • MI State Home Health & Hospice Annual Conference (Traverse City, MI) May 2022
  • CAHSAH 2022 Annual Conference & Expo (Rancho Mirage, CA) 05.2022
  • Wisconsin Association (The Dells, WI) June 2022
  • CHAPCA Conference (Orange, CA) June 2022
  • AAHC AHPCO (Phoenix, AZ) June 2022
  • Data Soft Logic HH+H MAC Event (Las Vegas, NV) July 2022
  • NAHC (St. Louis, MO) September 2022

Shelly shared information regarding the upcoming HH+H MAC Collaborative Summit, September 13, 14 and 15 in Las Vegas, Nevada at The Rio Resort & Conference Center. The three-day schedule includes 30 courses from all three MACs, as well as the CMDs, the NAHC, NHPCO, CMS and DOJ. NGS is currently in the planning stages and plans to open early bird registration by mid-March. Members were reminded to monitor their email updates and the NGS Twitter account for further information and early bird registration.

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IV. Updates/Reminders/Open Discussion

All

Members were reminded to send any suggestions for future home health education topics, YouTube videos, Computer Based Trainings, Webinars and Tweets to Shelly Dailey (shelly.dailey@anthem.com) and/or Christa Shipman (christa.shipman@anthem.com).

The next meeting will be hosted 5/19/2022 at 2:00 p.m. ET

Meeting Adjourned

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