October 2022 Release "Dark Days" for the Common Working File Hosts
For the upcoming October 2022 Release:
For Production, CWF will be observing the Gray Day on Thursday, September 29th and Dark Days starting Friday, September 30th through Sunday, October 2nd to accommodate the anticipated duration of this activity and to ensure the completion of weekly/monthly/quarterly processing and the installation of the October 2022 Release.
These dark days will limit access to information provided by the IVR system and to our self-service portal, NGSConnex. Providers may experience limited or no access to claims, eligibility, claim overlap, patient status, check inquiry, reopening/redetermination status, offset information and financial claim information.