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You Asked – We Listened: Locating our Contact Information

We often receive comments through our customer experience surveys that providers are not able to find our contact information.

NGS contact information is located in the Resources section of our website. To make it easier for our providers to find this information, we’ve added Contact Us to the top banner on our website. highlighting Contact Us

Selecting Contact Us will take you to:

  • IVR,
  • NGSConnex,
  • Provider Contact Center,
  • Mailing Addresses; and
  • Additional Help and Topics.

Each of the options listed will provide you with the information you need, and related information.

We appreciate and use your feedback to improve your website experience, and hope you find this update useful.

Please let us know you like this change the next time the survey presents or by selecting the Feedback button located on the left hand side of the web page.
We listen to you, and are excited to share Your Feedback in Action!

Published 7/20/2022