Your Feedback In Action – Medical Policies
We frequently receive comments through our customer experience surveys that providers cannot find an associated LCD or billing and coding article for a specific procedure within our Medical Policies search tool.
Because there are many procedures for which National Government Services does not have a LCD or billing and coding article, we’ve added a feature to the search tool that includes a link to a page dedicated to other available resources.
When your search returns no matching LCD/billing and coding article, select Helpful Resources within the returned message for other options available to you.
We appreciate and use your feedback to help drive improvements to our website and hope you find this enhancement useful.
Please let us know you like this change the next time the survey presents or by selecting the Feedback button located on the left hand side of the web page.
We listen to you and are excited to share Your Feedback in Action!