National Government Services Important Update

ALERT: Medicare Fraud Scheme Involving Phishing Fax Requests

National Government Services wants to share with our providers an urgent issue that has been identified by CMS.

CMS has been flooded with incoming complaints regarding illegitimate faxes being sent to providers falsely claiming to be from CMS staff. These faxes have falsely claimed to be part of a Medicare audit and demanded that the provider submit medical documentation and other information to CMS or face the risk of revocation, fines, or other significant consequences.  

IMPORTANT: CMS does not initiate audits by requesting medical records via fax. We urge all providers to protect your information.  If you receive a suspicious request, don’t respond to it. If you believe you have received a fraudulent or questionable request, we urge you to reach out to NGS to confirm if it’s real.  

Reference the CMS posting at CMS.gov: Alert: Medicare Fraud Scheme Involving Phishing Fax Requests

Posted 6/24/2025