Observance of Fourth of July 2025

In observance of the Fourth of July 2025, National Government Services offices will be closed on Friday, 7/4/2025.

Please note: EDI claim files transmitted after 4:00 p.m. central time/5:00 p.m. eastern time on 7/3/2025 will have a claim receipt date of 7/7/2025. EDI front-end acknowledgement transactions will be created as expected as EDI claim files are received.

The FISS/DDE Provider Online System will be available during regular hours. While FISS/DDE will be available, there will be no support available to respond to any issues.

Providers will be able to access NGSConnex and use the IVR system. For the IVR phone number applicable to your state, please refer to Contact Us on our website located in the top blue header, then select “Interactive Voice Response (IVR).”

Our offices will reopen on Monday, 7/7/2025 for normal business hours.

Posted 6/24/2025