Credit Balance Report Reminder

CBRs for the quarter ending 9/30/2023 are now due. CBRs must be submitted within 30 days of the end of the quarter to be considered timely.

FISS DDE users who submit the 838 detail page directly over the FISS/DDE provider online system must fax the certification page separately to National Government Services. Please include an email address on the fax cover sheet so that our Overpayment Recovery Unit can contact you if there are questions or issues with your submission. This email address should be for someone who is easily accessible and knowledgeable about your CBR submission.

The easiest and fastest way to submit your CBR is through NGSConnex, where you can manually enter or upload the CMS-838 details (all 15 columns). Complete a certification page with the middle box checked and all 10 fields of the certification page.

Only those credits for which the amount due to Medicare has not been recouped through the claim adjustment process as of the last day of the quarter should be reported on the 838 detail page. Do not submit CDs or diskettes with a CMS-838 detail page.

If no monies are owed to Medicare for this quarter, you must still complete and submit a certification page with the bottom box checked to certify that no monies are owed.

Posted 10/25/2023