Provider Enrollment: Confirm Banking Information to Avoid Disruptions in Medicare Payments

Each year, National Government Services experiences numerous EFT rejections due to inactive or closed bank accounts. To ensure continuous Medicare payments, it’s crucial for billing providers to maintain an active bank account linked to their enrollment records.

Tips to Avoid Payment Disruption

• Account Transitioning: If you're switching to a new EFT bank account, keep the old account open until you confirm that the new account is successfully receiving Medicare payments, even if NGS has approved the new account.
• Compromised Accounts: In the case of a compromised EFT bank account, reach out to NGS customer care for further assistance.
• Inactive Accounts: Banks may freeze accounts with prolonged inactivity. Ensure your account remains open and active throughout the enrollment period to receive Medicare payments.
• Prompt Notification: Immediately inform Medicare of any changes to your EFT bank account information.

NGS requires verification of bank information with an authorized person from your practice before making updates. When submitting the CMS-588 Electronic Funds Transfer Agreement, provide precise contact details.

If you're concluding a Medicare enrollment, submit the relevant CMS-855 form to terminate the enrollment.

Related Content

• Help Prevent Bank Account Fraud
• Electronic Funds Transfer
• Electronic Funds Transfer Form and Instructions

Posted 5/20/2025