NGSConnex Transition Timeline with Key Dates and Important Details
We transitioned to a new NGSConnex on 2/28/2022. You can’t access the current NGSConnex portal after 2/25/2022.
The following timeline contains important dates and details from the transition period.
| Date |
Important Details |
| Friday 2/11/2022 |
- This is the last day to add new provider NPI/PTAN combinations to your user id until the new portal goes live on 2/28/2022.
- This is the last day for LSOs to Approve/Decline/Modify Data Access Requests until the new portal goes live on 2/28/2022.
- This is the last day to register a new account in current NGSConnex portal until the new portal goes live on 2/28/2022.
|
| Saturday & Sunday 2/12/2022 - 2/13/2022 |
- NGSConnex will be unavailable while we make updates. Do not attempt to login until Monday, 2/14/2022.
|
| Monday - Sunday 2/14/2022 - 2/20/2022 |
- There are two weeks until we transition to the new NGSConnex portal.
- The current NGSConnex portal remains fully functional except new account creation.
- Most historical information will transfer from the current to the new NGSConnex portal, but understand exceptions and save documents you need.
- Register and attend a webinar to learn more about the new NGSConnex and ask questions.
|
| Monday 2/21/2022 |
- There are seven days until the new NGSConnex portal goes live.
- The current NGSConnex portal remains fully functional.
|
| Tuesday 2/22/2022 |
- The current NGSConnex portal remains fully functional.
- This is the last day to initiate new submissions in the current NGSConnex portal until the new NGSConnex portal is live on 2/28/2022, including:
- Redeterminations
- Reopenings
- Responses to MR ADRs
- Part B Claims
|
| Wednesday & Thursday 2/23/2022 - 2/24/2022 |
- The current NGSConnex portal remains functional for look-up transactions only. Submission functionality is unavailable until the new NGSConnex is live on 2/28/2022, including:
- Redeterminations
- Reopenings
- Responses to MR ADRs
- Part B Claims
|
| Friday 2/25/2022 |
- The current NGSConnex portal remains functional for look-up transactions only until 7:00 p.m. ET. Submission functionality is unavailable until the new NGSConnex is live on 2/28/2022, including:
- Redeterminations
- Reopenings
- Responses to MR ADRs
- Part B Claims
- This is the last day to save documents before we retire the current NGSConnex portal.
- Log out of NGSConnex by 7:00 p.m. ET when we will bring NGSConnex down to start the transition.
- NGSConnex will remain unavailable until Monday, 2/28/2022. Do not attempt to login or migrate your account until the new NGSConnex portal is live Monday, 2/28/2022.
|
| Saturday & Sunday 2/26/2022 - 2/27/2022 |
- NGSConnex will be unavailable while we transition to the new NGSConnex portal. Do not attempt to login or migrate your account until the new NGSConnex portal is live Monday, 2/28/2022.
|
| Effective Monday 2/28/2022 |
- The New NGSConnex portal is live.
- Access the new portal from the same NGSMedicare.com landing page and follow the on-screen prompts to migrate your account. Our Migrating to the new NGSConnex video explains how to migrate an account.
- Watch our Navigation in the new NGSConnex video learn how to navigate the new NGSConnex.
- Register to attend a daily webinar to hear the latest news and ask questions.
- All inquiry and submission features and transactions resume with the exception of the a few transactions which will be temporarily unavailable. Until the following features become available again, use these alternatives:
- Use check number to View and Print Remittance – you can access the remittance through Claim Details or the Remittance Tile
- Initiate a Checks Search – you can call the IVR to obtain
- View Part B Provider Earnings to Date – you can wait until the feature is available
|
Revised 2/26/2022