Medical Review

Service Specific Post Payment Medical Review Summary Results of Home Health Low Utilization Payment Adjustment Claims

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Service Specific Post Payment Medical Review Summary Results of Home Health Low Utilization Payment Adjustment Claims

On 7/6/2021, National Government Services Part A MR Department initiated a service specific post-payment review of randomly selected claims billed for the following services mentioned in J6 for Home Health providers in the states of New York, New Jersey, Puerto Rico, U.S. Virgin Islands, Michigan, Minnesota, Wisconsin, Alaska, American Samoa, Arizona, California, Guam, Hawaii, Idaho, Nevada, Northern Mariana Islands, Oregon, and Washington.

  • Edit Reason Code: 5WLPP/5CLPP
  • Bill Type: 329
  • Service Description: HIPPS Code 3HA1x, 3HB1x, 3HB2x

The results of this review provide a summary of claims with dates of service 3/1/2020 and after.

Note: Results are for post-payment medical record determinations only and do not include appeal results for overturns and decision reversals. Claims Error rate includes claims denied 56900 and not reviewed.

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Findings:

Error Rate Types Error Rate Calculations
# of ADRs Sent 650
# Claims Reviewed 558
# Claims Denied 474
Claims Denial/Error Rate (CER) 72.92%
Charges/Payment Error Rate (PER) 72.80%

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Top Denials:

  • Reason Code 5H3V: Skilled Nursing Services Not Medically Necessary.
    • 143 claims denied.
    • Example: Nursing visits provided for general assessment, medication prefill only, non-skilled wound care or aide supervision only
  • Reason Code 55HTP: Certification Missing/Incomplete/Invalid
    • 113 claims denied.
    • For example, the required initial certification wasn’t included in the documentation, missing the face to face, or the initial certification did not have one physician attest to five elements.
  • Reason Code 56900: No Response from medical record request.
    • 91 claims denied.
    • Reason code 56900 will occur when providers do not respond to an ADR. This reason code can and should be prevented. When providers receive an ADR, respond according to the date listed in the ADR. Providers should start gathering the documentation requested immediately. This will ensure that there is adequate time to gather all of the requested supporting documentation that so that the timeframe for submitting the information can be met. Depending on the information requested, providers may have to go outside of their facilities to get the supporting documentation and this may require time to receive from that entity.
  • Reason Code 5HTW: Face to Face Encounter Missing/Incomplete/Invalid
    • 28 claims denied.
    • For example, no Face to Face Received, missing required elements, not signed

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Related Content:

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex

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Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.