Medical Review

Service-Specific Postpayment Medical Review Summary Results of Home Health PDGM Bills

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Service-Specific Postpayment Medical Review Summary Results of Home Health PDGM Bills

On 9/1/2020 National Government Services Part A MR Department initiated a service specific postpayment review of randomly selected claims billed for the following services mentioned in J6 for Home Health providers in the states of New York, New Jersey, Puerto Rico, US Virgin Islands, Michigan, Minnesota, Wisconsin, Alaska, American Samoa, Arizona, California, Guam, Hawaii, Idaho, Nevada, Northern Mariana Islands, Oregon and Washington.

  • Edit Reason Code: 5WGMP/5CGMP
  • Bill Type: 329
  • Dates Of Service: 1/1/2020 through 2/29/2020

Note: Results are for postpayment medical record determinations only and do not include appeal results for overturns and decision reversals. Claims Error rate includes claims denied 56900 and not reviewed.

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Findings

Error Rate Types Error Rate Calculations
# of ADRs Sent 3482
# Claims Reviewed 2686
# Claims Denied 1768
CER 50.78%
Charges/PER 46.81%

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Top Denials

  • Reason Code 56900: No Response from medical record request.
    • 796 claims denied.
    • Reason code 56900 will occur when providers do not respond to an ADR. This reason code can and should be prevented. When providers receive an ADR, respond according to the due date in the ADR. Providers should start gathering the documentation requested immediately. This will ensure that there is adequate time to gather all of the requested supporting documentation that so that the timeframe for submitting the information can be met. Depending on the information requested, providers may have to go outside of their facilities to get the supporting documentation and this may require time to receive from that entity.
  • Reason Code 55HTP: Certification Missing/Incomplete/Invalid
    • 170 claims denied.
    • For example, the required initial certification wasn’t included in the documentation, missing the face to face, or the initial certification did not have one physician attest to five elements.
  • Reason Code 55H3V: Skilled Nursing Services Not Medically Necessary.
    • 166 claims denied.
    • Example: Nursing visits provided for general assessment, medication prefill only, nonskilled wound care or aide supervision only
  • Reason Code 55HTW: Requirements not met for face-to-face:
    • 126 claims denied.
    • For example, the certifying physician did not attest to the face-to-face encounter, the face-to-face encounter note wasn’t documented. The actual face-to-face encounter note is required to establish a complete certification.

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Related Content

Posted 8/30/2021

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex

Visit our Contact Us page for other methods of submission

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.

Helpful Resources

Targeted Probe and Educate Manual

The preferred method to submit Medical Records is NGSConnex:

Visit our Contact Us page for other methods of submission.