How To Get Started – Five Easy Steps

Contact your vendor, clearinghouse or billing service to ensure they support the electronic attachment program which includes the following:
- 6020 version of the 277RFI transaction;
- HL7 CDA R2 (structured or unstructured) or HL7 C-CDA R2.1 (Operative Note template or Unstructured Document)
Review the National Government Services attachment companion guides located on our website under EDI Solutions then Standard Companion Guides.
- NGS X12/HL7 Claim Attachment Companion Guide, and
- 277 Request Additional Information Companion Guide
- Send to your vendor or clearinghouse as needed.
Download the X12 275 v6020, 277RFI v6020 TR3’s, the HL7 Attachment Implementation Guide, and C-CDA R2.1 guide, if needed. The X12 guides are available on the official Washington Publishing Company website; the HL7 guides are available on the Health Level Seven website.
Enroll for the attachment transactions with NGS through the online EDI enrollment tools on our website under Resources>EDI Enrollment>Start Enrollment Process
Contact EDI Helpdesk with any questions.

J6: 877-273-4334
JK: 888-379-9132

Contact the EDI Help Desk

877-273-4334

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form

Contact the EDI Help Desk

888-379-9132

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form