Contact Information

Other Medicare Contacts

 

Organization Contact Information
ALJ BP Tower & Garage
200 Public Square, Suite 1300
Cleveland, OH 44114-2316
American Medical Association Website
Phone: 800-621-8335
P.O. Box 930876
Atlanta, GA 31193-0876
Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) There are two CMS Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) that help people with Medicare and their families exercise their right to high-quality health care.

Locate Your BFCC-QIO that serves your state here.

Beneficiary Contact Center (BCC) Phone: 1-800-MEDICARE (1-800-633-4227)
BCRC (Medicare Secondary Payer) Phone: 855-798-2627
Centers for Disease Control Prevention Website
CLIA State Survey Agencies Connecticut
CLIA Laboratory Program
Department of Public Health
P.O. Box 340308
410 Capitol Avenue, MS#12 HSR
Hartford, CT 06134-0308 

Phone: 860-509-7400
Fax: 860-509-7535

Illinois
Illinois Department of Public Health
Division of Health Care Facilities & Programs
525 W. Jefferson Street Fourth Floor
Springfield, IL 62761

Phone: 217-782-6747
Fax: 217-782-0382

Maine
CLIA PROGRAM Division of Licensing & Regulatory Services
41 Anthony Avenue, Station #11
Augusta, ME 04333-0011

Phone: 207-287-9339
Fax: 207-287-9304
Contact: Dale Payne

Massachusetts
Clinical Laboratory Program
Bureau of Health Care Safety and Quality
Massachusetts Department of Public Health
99 Chauncy Street, 11th floor
Boston, MA 02111

Phone: 617-753-8438 or 8439
Fax: 617-753-8240
Contact: Paul DiNatale

Minnesota
Minnesota Department of Health
Licensing and Certification
CLIA Program
P.O. Box 64900
St. Paul, MN 55164-0900

Phone: 651-201-4120
Fax: 651-201-3790

New Hampshire
HEALTH FACILITIES ADMINISTRATION
Department of Health & Human Services
129 Pleasant Street
Concord, NH 03301

Phone: (603) 271-9048
Fax: (603) 271-4968
Contact: Kristie Holtz
Email

New York
Physician Office Laboratories

State of New York Department of Health
Physician Office Laboratory Evaluation Program
Empire State Plaza
P.O. Box 509
Albany, NY 12201-0509

Phone: 518-485-5352

All Other Laboratory Facility Types
Clinical Laboratory Evaluation Program
Empire State Plaza
P.O. Box 509
Albany, NY 12201-0509

Phone: 518-485-5378

Rhode Island
RI DEPARTMENT OF HEALTH
Division of Facilities Regulation
3 Capitol Hill, Room 306
Providence, RI 02908

Phone: 401-222-2721
Fax: 401-222-3999
Contact: Floyd Salerno

Vermont
CLIA LABORATORY PROGRAM
Vermont Department of Health
108 Cherry Street
Burlington, VT 05401

Phone: 802-871-3317
Fax: 802-865-7701
Contact: Carol Drawbaugh

Wisconsin
Department of Health Services
Division of Quality Assurance
Clinical Laboratory Section
1 W. Wilson Street
P.O. Box 2969
Madison, WI 53701-2969

Phone: 608-266-7485
Fax: 608-267-0352

List of all state agencies and regional offices
COBA Trading Partners Website
Code of Federal Regulations Website
CBIC Website
Phone: 877-577-5331
2743 Perimeter Pkwy, Suite 200-400
Augusta, GA 30909-6499
Comprehensive Error Rate Testing Website
Department of Health and Human Services Website
Electronic Health Records Incentive Program QuestionsNorthrup Grumman (assistance with both program and system inquiries) Phone: 888-734-6433
TTY: 888-734-6563

7:30 a.m.–6:30 p.m. central time (CT) | Monday–Friday, except federal holidays
Federal Register Website
Health & Human Services Directory Website
Healthcare Provider Taxonomy Codes Website
Jurisdiction A DME MAC Website
Jurisdiction B DME MAC Website
Jurisdiction C DME MAC Website
Jurisdiction D DME MAC Website
Medicare Advantage Claims Processing Contacts Website
Medicare Shared Savings Programs Website
Medscape Website
National Committee on Vital and Health Statistics Website
National Supplier Clearinghouse Website
National Uniform Claims Committee Website
Office of Inspector General Website
People with Medicare Website
QIC (reconsiderations) C2C Solutions - QIC Part B North
P.O. Box 45208
Jacksonville, FL 32232-5208
QIO Directory QIOs contract with the CMS.

CMS identifies the core functions of the QIO program as:
  • Improving quality of care for beneficiaries
  • Protecting the integrity of the Medicare Trust Fund by ensuring that Medicare pays only for services and goods that are reasonable and necessary and that are provided in the most appropriate setting
  • Protecting beneficiaries by expeditiously addressing individual complaints, such as beneficiary complaints
  • Provider-based notice appeals
  • Violations of the EMTALA, and
  • Other related responsibilities as articulated in QIO-related law
Directory of QIO names, addresses, and telephone numbers
Quality Innovative Network-Quality Improvement Organization (QIN-QIO) There are 12 CMS Quality Innovation Network-Quality Improvement Organizations (QIN-QIOs) that work directly with nursing homes, health care providers and partnerships for community health serving rural and underserved areas to improve the quality and safety of care for people with Medicare.
Locate Your QIN-QIO that serves your state here.
Railroad Retirement Board (RRB) Phone: 877-288-7600
Recovery Audit Program Region 1
CT, MA, ME, NH, NY and RI
Performant Recovery, Inc.

Phone: 866-201-0580
Website
Region 2
AR, CO. IA, IL, KS, LA, MO, MN, MS, NE, NM, OK, TX, and WI
Performant Recovery, Inc.

Phone: 866-201-0580
Website
Rehabilitation Engineering and Assistive Technology Society of North America Website
Social Security Administration Website
Website (Español)
TalkingQuality Website
United States Government Website
Washington Publishing Company (access to ANSI Reason and Remark code lists) Website

Reviewed 4/30/2024

Other Medicare Contacts

 

Organization Contact Information
ALJ BP Tower & Garage
200 Public Square, Suite 1300
Cleveland, OH 44114-2316
American Medical Association Website
Phone: 800-621-8335
Address:
P.O. Box 930876
Atlanta, GA 31193-0876
Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs)

There are two CMS Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) that help people with Medicare and their families exercise their right to high-quality health care.

Locate Your BFCC-QIO that serves your state here.

Beneficiary Contact Center (BCC) Phone: 1-800-MEDICARE (1-800-633-4227)
BCRC (Medicare Secondary Payer) Phone: 855-798-2627
Centers for Disease Control Prevention Website
COBA Trading Partners Website
Code of Federal Regulations Website
CBIC Website  
Phone: 877-577-5331
Address:
2743 Perimeter Pkwy, Suite 200-400
Augusta, GA 30909-6499
Comprehensive Error Rate Testing Website
Department of Health and Human Services Website
Electronic Health Records Incentive Program Questions – Northrup Grumman (assistance with both program and system inquiries) Phone: 888-734-6433
TTY: 888-734-6563

7:30 a.m.–6:30 p.m. CT | Monday–Friday, except federal holidays
Federal Register Website
Health & Human Services Directory Website
Healthcare Provider Taxonomy Codes Website
Jurisdiction A DME MAC Website
Jurisdiction B DME MAC Website
Jurisdiction C DME MAC Website
Jurisdiction D DME MAC Website
Medicare Advantage Claims Processing Contacts Website
Medicare Fee-for-Service Provider Enrollment Contact List Website
Medicare Shared Savings Programs Website
Medscape Website
Midwest Association for Medical Equipment Services Website
National Committee on Vital Health Statistics Website
National Supplier Clearinghouse Website
National Uniform Claims Committee Website
NIH Senior Health Website
Office of Inspector General Website
People with Medicare Website
Pricing, Data Analysis, and Coding Contractor Website
Jurisdiction 6
QIC
(reconsiderations)
Maximus Federal Services
Medicare Part A West
3750 Monroe Ave. Suite 706
Pittsford, NY 14534

Phone: 585-348-3300
QIC (reconsiderations) Maximus Federal Services
Medicare Part A East
3750 Monroe Ave., Suite 701
Pittsford, NY 14534-1302

Phone: 585-348-3300
QIO Directory QIOs contract with the CMS.

CMS identifies the core functions of the QIO program as:
  • Improving quality of care for beneficiaries 
  • Protecting the integrity of the Medicare Trust Fund by ensuring that Medicare pays only for services and goods that are reasonable and necessary and that are provided in the most appropriate setting 
  • Protecting beneficiaries by expeditiously addressing individual complaints, such as beneficiary complaints
  • Provider-based notice appeals 
  • Violations of the EMTALA and
  • Other related responsibilities as articulated in QIO-related law
Directory of QIO names, addresses, and telephone numbers
Quality Innovative Network-Quality Improvement Organization (QIN-QIO)

Quality Innovative Network-Quality Improvement Organization (QIN-QIO)There are 12 CMS Quality Innovation Network-Quality Improvement Organizations (QIN-QIOs) that work directly with nursing homes, health care providers and partnerships for community health serving rural and underserved areas to improve the quality and safety of care for people with Medicare.

Locate Your QIN-QIO that serves your state here.

Railroad Retirement Board (RRB) Phone: 877-288-7600
Rehabilitation Engineering and Assistive Technology Society of North America Website
SafeGuard Services LLC (Program Safeguard Contractor) Website
Social Security Administration Website
Website: (Español)
TalkingQuality Website
United States Government Website
Washington Publishing Company (access to ANSI Reason and Remark code lists) Website

Reviewed 4/30/2024

Other Medicare Contacts

 

Organization Contact Information
ALJ BP Tower & Garage
200 Public Square, Suite 1300
Cleveland, OH 44114-2316
American Medical Association Website 

Phone: 800-621-8335

P.O. Box 930876
Atlanta, GA 31193-0876
Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs)

There are two CMS Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) that help people with Medicare and their families exercise their right to high-quality health care.

Locate Your BFCC-QIO that serves your state here.

Beneficiary Contact Center (BCC) Phone: 1-800-MEDICARE (1-800-633-4227)
BCRC (Medicare Secondary Payer) Phone: 855-798-2627
Centers for Disease Control Prevention Website
COBA Trading Partners Website
Code of Federal Regulations Website
CBIC Website 

Phone: 877-577-5331

2743 Perimeter Pkwy, Suite 200-400
Augusta, GA 30909-6499
Comprehensive Error Rate Testing Website
Department of Health and Human Services Website
Electronic Health Records Incentive Program Questions – Northrup Grumman (assistance with both program and system inquiries) Phone: 888-734-6433
TTY: 888-734-6563

7:30 a.m.–6:30 p.m. CT
Monday–Friday, except federal holidays
Federal Register Website
Health & Human Services Directory Website
Healthcare Provider Taxonomy Codes Website
Jurisdiction A DME MAC Website
Jurisdiction B DME MAC Website
Jurisdiction C DME MAC Website
Jurisdiction D DME MAC Website
Medicare Advantage Claims Processing Contacts Website
Medicare Fee-for-Service Provider Enrollment Contact List Website
Medicare Shared Savings Programs Website
Medscape Website
Michigan Home Health Association Website
Midwest Association for Medical Equipment Services Website
National Committee on Vital Health Statistics Website
National Supplier Clearinghouse Website
National Uniform Claims Committee Website
NIH Senior Health Website
Office of Inspector General Website
Ohio Association of Medical Equipment Services Website
People with Medicare Website
Pricing, Data Analysis, and Coding Contractor Website
QIC (reconsiderations) C2C Innovative Solutions - QIC Part A East
PO Box 45305
Jacksonville, Florida 32232-5305

Website

Phone: 855-371-5817
QIO Directory QIOs contract with the CMS.

CMS identifies the core functions of the QIO program as:
  • Improving quality of care for beneficiaries
  • Protecting the integrity of the Medicare Trust Fund by ensuring that Medicare pays only for services and goods that are reasonable and necessary and that are provided in the most appropriate setting
  • Protecting beneficiaries by expeditiously addressing individual complaints, such as beneficiary complaints
  • Provider-based notice appeals
  • Violations of the EMTALA, and
  • Other related responsibilities as articulated in QIO-related law

Directory of QIO names, addresses, and telephone numbers

Quality Innovative Network-Quality Improvement Organization (QIN-QIO)

There are 12 CMS Quality Innovation Network-Quality Improvement Organizations (QIN-QIOs) that work directly with nursing homes, health care providers and partnerships for community health serving rural and underserved areas to improve the quality and safety of care for people with Medicare.

Locate Your QIN-QIO that serves your state here.

Railroad Retirement Board (RRB) Phone: 877-288-7600
Rehabilitation Engineering and Assistive Technology Society of North America Website
Social Security Administration Website
Website (Español)
United States Government Website
Washington Publishing Company (access to ANSI Reason and Remark code lists) Website

Reviewed 4/30/2024