Optical Character Recognition Misreading Referring Provider Names
Jurisdiction K and Jurisdiction 6 Part B providers
Description of Issue
OCR software is misreading the referring/ ordering provider name (item 17) on some Part B claims.
National Government Services Action
National Government Services is pulling weekly reports from 4/11/2022 to present, to identify claims on which 0021 was denied although valid information had been submitted. These claims will be reprocessed by NGS.
Please watch for future Email Updates for additional information.
TBD - NGS will continue to run weekly reports and work through impacted claims as quickly as possible.