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Changing or Resetting Your EDI Gateway Password

The EDI Gateway Self-Service Password Portal is a simple/secure, web-based process for changing or resetting passwords for EDI Trading Partners. There are differences in the steps for these password functions.

Changing Your Password

  • Change your password when you know your current password and it has not been expired.
  • When changing your password, it is not necessary to respond to the security questions.

Resetting Your Password

  • Reset your password when you have forgotten your current password.
  • When resetting your password, it’s necessary to respond to the security questions, therefore, your security questions must be set up and answered correctly before you can reset your password.

Visit the EDI Gateway Self-Service Password Portal web page for complete instructions and resources:

Published 7/20/2022