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April 2022 Release "Dark Days" for the Common Working File Hosts
For the upcoming April 2022 Release:
For Production, CWF will be observing the Gray Day on Thursday, 3/31/2022 and Dark Days starting Friday, 4/1/2022 through Sunday, 4/3/2022 to accommodate the anticipated duration of this activity and to ensure the completion of weekly/monthly/quarterly processing and the installation of the April 2022 Release.
These dark days will limit access to information provided by the IVR system and to our self-service portal, NGSConnex. Providers may experience limited or no access to claims, eligibility, claim overlap, patient status, check inquiry, reopening/redetermination status, offset information and financial claim information.