EDI Solutions

Network Service Vendors

National Government Services requires connectivity to the EDI Gateway for exchange of EDI data through select NSVs. In addition to connectivity to the EDI Gateway for the exchange of HIPPAA transactions, these vendors offer services and benefits which include:

  • Access to the FISS/DDE Provider Online System (for Medicare Part A providers)
  • Access to the CMS HETS application for eligibility inquiry and response.

The NGS NSVs are listed below. To receive additional information on the services provided by these NSVs and pricing structures, please use the contact information provided.

Network Service Vendors Network Service Vendors Continued
Inovalon
Website
Customer Service: 888-895-2649
Email
Episode Alert LLC
Website
Direct Link
Customer Service: 800-905-0698
Email
American Health Data Services, Inc. (AHDS)
Website
Direct link

Customer Service: 877-214-0990
Email
Experian Health, Inc.
Website
Customer Service: 888-661-5657
Axiom Systems, Inc. (ClaimShuttle)
Website
Customer Service: 602-439-2525
Email
Waystar (formally known as eSolutions/Dorado)
Website
Customer Service: 866-633-4726 Option 1
Contact electronically
Axxess
Website
Direct Link
Customer Service: 214-575-7711
Email
WellSky (formerly MEDTranDirect)
Website
Direct Link
Phone: 855-855-6637
Email
Cortex EDI, Inc.
Website
Direct Link
Customer Service: 800-485-5977
Email
 
 

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

877-273-4334

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

888-379-9132

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form