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Beneficiary Contact Center

People with Medicare have a single Medicare point-of-contact at: 

TTY/TDD: 1-877-486-2048 

1-800-MEDICARE connects you to a seamless network of customer service entities that can answer Medicare and related questions and resolve problems. You can also speak to a live English or Spanish-speaking customer service agent 24 hours a day, seven days a week by simply saying the word ‘agent’ anytime during the call. 

Written inquires can be mailed to:

Medicare Beneficiary Contact Center
P.O. Box 39
Lawrence, Kansas 66044 

1-800-MEDICARE services all 50 states, Washington D.C., Puerto Rico and all United States territories. TTY/TDD 1-877-486-2048 service is available nationally for the hearing impaired.

Change of Address

Learn how to change your address using the Social Security Online feature of the Social Security website.

Last Modified: 6/4/20
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