Skip to Main Content
ngsTabIndex: 14 Content Path: NGSMedicareContentNEW/NGSMedicareNEW/Menus/Enrollment MM/Index
ngsTabIndex: 25 Content Path: NGSMedicareContentNEW/NGSMedicareNEW/Menus/ClaimsAndAppeals MM/Index
ngsTabIndex: 37 Content Path: NGSMedicareContentNEW/NGSMedicareNEW/Menus/PolicyAndMedicalReview MM/Index
ngsTabIndex: 47 Content Path: NGSMedicareContentNEW/NGSMedicareNEW/Menus/Education MM/Index
Web Content Viewer


Web Content Viewer
Web Content Viewer

What is NGSConnex?

NGSConnex  is a free, secure, web-based application developed by National Government Services just for you! NGSConnex provides access to a wide array of self-service functions that save you time and money, such as:

    • Obtain beneficiary eligibility information
    • Query for your claims status
    • Initiate and check the status of redetermination and reopening requests
    • View your provider demographic information
    • Query for your financial data
    • Submit documents for an Additional Documentation Request
    • Submit Credit Balance Reports
    • And More!
What is NGSConnex?
Web Content Viewer
Log in to NGSConnex NGSConnex User Guide

NGSConnex Contact Info

Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.

J6: AK, AZ, CA, HI, ID, NV, OR, WA, American Samoa, Guam, Northern Mariana Islands


Hours of Operation*:
8:00 a.m-4:00 p.m. PT

*Closed for training on the 2nd and 4th Friday of the month
9:00 a.m.-1:00 p.m. PT

J6: MI, MN, NJ, NY, WI, Puerto Rico, U.S. Virgin Islands


Hours of Operation*:
8:00 a.m-4:00 p.m. CT
9:00 a.m-5:00 p.m. ET

*Closed for training on the 2nd and 4th Friday of the month
11:00 a.m.-3:00 p.m. CT
12:00 p.m.-4:00 p.m. ET

Complementary Content