Two acknowledgement notices are sent when submitting an enrollment application via PECOS. The contact person indicated on the PECOS enrollment will receive an email with a tracking number from customerservice-donotreply@cms.hhs.gov, once the application is submitted.  An acknowledgement email with a case number from PEDoNotReply@anthem.com will be sent when application is placed in workload. 

Instructions for Unfinished PECOS Applications

• Enter user ID and password to sign into PECOS
• My Associates
• Scroll down under Existing Associates
• “View Enrollment” for  applicable enrollment record
• Scroll down to applicable enrollment record with a tracking number and select “more options”
• “Continue working on application” then “next page”
• Complete unfinished Topics
• “Begin Submission”
• Proceed with the Electronic Signature or Upload (PDF or TIFF) Certification Process
• Review and agree to Medicare regulations (Read and answer Attestation questions)
• Verify National Government Services as your contractor
• “COMPLETE SUBMISSION” button must be clicked to finish application
• Print your submission confirmation and tracking number

Instructions for Application Status Shows “Pending E-Signature”

Submitted Enrollment Application(s)

• Enter user ID and password to sign into PECOS
• Scroll down under Manage Signatures
• Select “View and Sign”
• Review and agree to Medicare regulations (Read and answer Attestation questions)
• Select “Submit” to complete signature process

Submitted Enrollment Application(s) on Behalf of an Individual or Group

• Follow instructions above for the signee
  OR
  
• Look for the email (check spam/junk folder) from customerservice-donotreply@cms.hhs.gov and follow instructions.