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FISS/DDE Provider Online Guide: Introduction


Accessing the CWF Health Insurance Query Access Inquiry

Beneficiary eligibility records, which are maintained for CMS by the SSA, are stored electronically in the CWF system. You can access CWF records to view beneficiary eligibility information in FISS/DDE using the Health Insurance Query Access (HIQA) option.

Detailed instructions on accessing HIQA can be found in the Health Insurance Query Access (HIQA) Manual on the Job Aids & Manuals page of our website.

You may also use the FISS/DDE Provider Online System Beneficiary/CWF (10) option for beneficiary eligibility inquiries.

FISS/DDE Provider Online Guide: Introduction - Accessing the CWF Health Insurance Query Access Inquiry
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