We Need Your Feedback! Each year, the Centers for Medicare & Medicaid Services (CMS) administers the Medicare Contractor Provider Satisfaction Survey (MCPSS). This is an invaluable tool for both CMS and Medicare contractors because it gives us the opportunity to hear directly from providers as to how well we are serving you.

To use this tool to its full potential, it is important that the providers who received the survey take the time to complete and submit it as indicated in the survey documentation. CMS samples only a small percentage of providers each year, so participation from all who were selected is crucial.

CMS uses the feedback to rate the service levels of Medicare contractors. Contractors use the information to develop strategies for improving service to providers. You can see how important this is to improving the Medicare Program. Please take the time today to complete this important survey!