Part A Contact Information
Automated IVR Inquiries 1 (877) 567-7205
Monday - Friday 6:00 a.m. to 6:00 p.m.
Saturdays 9:00 a.m. to 2:00 p.m.
These hours represent minimum availability. System access is generally available until 10:00 p.m. on weekdays and 6:00 p.m. on weekends.
Provider Inquiries: 1 (888) 855-4356
Monday & Friday 9:00 a.m. to 4:00 p.m.
Tuesday - Thursday 8:00 a.m. to 4:00 p.m.
You will be able to transfer to a provider representative only during these hours. Please have your provider number, the HIC number and service dates available when you call.
The Provider Inquiries TTY number for the Hearing Impaired is: 1 (877) 425--2370
Monday & Friday 9:00 a.m. to 4:00 p.m.
Tuesday - Thursday 8:00 a.m. to 4:00 p.m.
Beneficiary Inquiries:
English and Spanish 1-800-MEDICARE
(1-800-633-4227)
TTY for the Hearing-Impaired: 1 (877) 486-2048
Integrated Electronic Services (IES)
Technical Help Desk: 1 (866) 889-7322
Monday - Friday from 8:30 a.m. until 4:30 p.m.
Medicare Fraud Hotline:
To report fraud and abuse in the Medicare and Medicaid programs: 1(800) HHS-TIPS/1(800) 447-8477
The Hotline TTY Number for the Hearing-Impaired is: 1(877) 623-6190
Medical Director: Dr. Ted Triana 1(315) 442-4893
Part B New Jersey Contact Information
| Beneficiary TDD: |
(800) 992-0165 |
| Beneficiary Telephone Inquiries & ARU: |
(800) 633-4227 |
| DMERC: |
(866) 419-9458 |
| EMC: |
(866) 488-0546 |
| Fax-on-Demand (FOD): |
(888) 281-8586 |
| Part B Provider IVR: |
(877) 567-9235 |
| Part B Telephone Reopenings |
(866) 620-1190 |
| Part B Provider Customer Service: |
(888) 855-4346 |
| Provider Enrollment: |
(866) 309-0486 |
| Provider TDD: |
(888) 897-7542 |
Provider Enrollment Mail claims to :
Empire Medicare Services
Provider Enrollment
P.O. Box 69218
Harrisburg, PA 17106-9218
|
Empire Medicare Services
Provider Claims
P.O. Box 69201
Harrisburg, PA. 17106-9201
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Part B Appeals & Correspondence
Empire Medicare Services
P.O. Box 69202
Harrisburg, PA 17106-9202
Part B New York Contact Information
Part B Provider Telephone Inquiries (STAR)
Claim Status and information, eligibility
deductible, pricing and seminar
information: |
|
| Claim Entry (MTCE): |
(631) 244-5300 |
| Claim Entry (MTCE) Information: |
(212) 476-7934 |
| DMERC: |
(866) 419-9458 |
| EMC Technical Support Help Desk: |
(866) 889-7322 |
| Fax-on-Demand (FOD): |
(866) 709-1905 |
| General Provider Enrollment Information: |
(866) 837-0241 |
Health Professional Shortage Area (HPSA)
and EMC Audit: |
(315) 442-4600 |
| IES Technical Help Desk: |
(866) 889-7322 |
| Part B Telephone Reopenings |
(888) 399-7719 |
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|
Provider Enrollment
Empire Medicare Services
Reimbursement Dept.
P.O. Box 1200
Crompond, NY 10517-1200
|
Mail Assigned Claims to:
Empire Medicare Services
P.O. Box 100
Yorktown Heights, NY 10598
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| |
|
Unassigned Claims to :
Empire Medicare Services
P.O. Box 355
Crompond, NY 10517
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Health Professional
Shortage Area (HPSA) & EMC Audit
Empire Medicare Services
P.O. Box 4716
Syracuse, NY 13221-4716 |
UPIN Directories (CD/ROM version)
Quality Assurance and Coordination Dept.
P.O. Box 1201
Crompond, NY 10517
Back Issue Requests
Empire Medicare Services
MNB-Back Issues
800 2nd Avenue
3rd Floor
New York, NY 10017
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Part B Appeals & Correspondence
Empire Medicare Services P.O. Box 2280 Peekskill, NY 10566
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