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Medicare Part B Standard Paper Remittance

 

As part of CMS’s continuing effort to eliminate any variations in the administration of Medicare across the country, and to furnish a uniform level of information to all providers of health care about the decisions made on their claims, the look and content of paper remittance advice notices was standardized.

CMS has developed a system of message codes that Empire Medicare Services, as the contractor, must use to describe how we adjudicated a claim. There are three different types of codes used:

  1. Medicare Outpatient Adjudication (MOA) codes
  2. ANSI Group Codes
  3. Medicare Reference Remark Codes (REF)

Each of these codes will give you specific information about each claim. For a complete listing of these codes visit www.wpc-edi.com. These codes will be discussed in the order they appear on the standard paper remittance.

Medicare Outpatient Adjudication (MOA) codes

Medicare MOA remark codes are used to convey appeal information and other claim specific information that does not involve a financial adjustment. An appropriate appeal, Limitation of Liability or other message must be used whenever applicable.

ANSI Group Codes

An ANSI Group code is always shown with each ANSI reason code to indicate when you may or may not bill a beneficiary for the non-paid balance of the service or equipment you furnished.

Valid group code values are:

CO Contractual Obligation - payment adjustment where the provider did not meet a payer-determined program requirement and is always financially liable.

You may not hold a beneficiary financially responsible for any adjustments identified with group code CO. CO is always used to identify excess amounts for which the law prohibits Medicare payment and absolves the beneficiary of any financial liability, such as participation agreement violation amounts, limiting charge violations, late filing penalties, or amounts for services not considered to be reasonable and necessary.

CR Correction or reversal of a prior decision - change to previously processed claim. This does not express liability.
OA Other adjustment - any other adjustment. Does not include any adjustment of which the patient or provider has financial liability.

Group code OA will be used when neither PR nor CO applies, such as with reason code message that indicates the bill is being paid in full.

PR Patient responsibility - any adjustment where the patient has assumed or will be assuming financial responsibility.

All denials or reductions from your billed amount that show group code PR are the financial responsibility of the beneficiary or his/her supplemental insurer (if it covers the service). Due to their frequency of use, separate columns have been set aside for reporting of deductible and coinsurance, both of which are totaled in the patient responsibility field at the end of the each claim. If you already collected an amount from the beneficiary for this claim in excess of the patient responsibility total prior to receipt of the remittance notice, you are required by law to refund the excess to the beneficiary.

Reason Codes - Reason codes are used with an ANSI group code to explain how the claim was processed.
Remark Codes - Remark codes are used to relay service-specific
Medicare informational messages that cannot be expressed with a reason code.

Requests for Additional Codes – CMS has national responsibility for maintenance of the remittance advice remark codes. Requests for new or changed remark codes should be submitted to CMS via Washington Publishing Company Web page remark code request function at: http://www.wpc-edi.com/About_40.asp. External Link Requests for codes must include the name, phone number, company name, and e-mail address of the requestor, the suggested wording for the new or revised message, the associated reason code to be used, and a business justification of how the message will be used and why it is needed. A fax number or mail address is acceptable in the absence of e-mail. Requests may also be mailed to:

Attn: Sumita Sen
Centers for Medicare and Medicaid Services
OIS/BSOG/DDIS
Mail Stop N2-13-16
7500 Security Blvd.
Baltimore, MD 21244-1850

EXAMPLE OF STANDARD PAPER REMITTANCE

EMPIRE MEDICARE SERVICES
300 EAST PARK DRIVE
HARRISBURG, PA  17111-2751						MEDICARE		
1-877-567-9235                                                          REMITTANCE
									NOTICE

GOOD HEALTH GROUP PRACTICE						PROVIDER #:654321
200 DOCTORS DRIVE							PAGE #:  1 OF 2
SUITE 200								DATE:  01/28/03
SOMEWHERE, NJ   16666-0200						CHECK/EFT #:  000234569
********************************************************************************************************
*												       *
*		       WELCOME TO THE MEDICARE PART B STANDARD PAPER REMITTANCE			       *
*												       *
*												       *
*												       *
*												       *
********************************************************************************************************

PERF PROV  SERV DATE  POS NOS  PROC   MODS  BILLED    ALLOWED  DEDUCT     COINS  GRP/RC AMT  PROV PD
______________________________________________________________________________________________________
NAME FISCHER, BENNY      HIC 222665555A    ACNT  FISC 6123133-01    ICN 0202199306840  ASG Y  MOA MA01
123456ABC  0225 022502 11   1 99213        66.00       49.83     0.34      9.97  CO-42  16.17    39.52
PT RESP    10.31         CLAIM TOTALS      66.00       49.83     0.34      9.97         16.17     
										  NET      39.52
______________________________________________________________________________________________________
NAME FISCHER, BENNY    HIC 222665555A   ACNT  FISC6123133-01   ICN 0202199306850  ASG Y  MOA MA01 MA07
123456ABC  0117 011702 11  1 99213         66.00      49.83    0.00      9.97  CO-42  16.17      39.86
PT RESP     9.97        CLAIM TOTALS       66.00      49.83    0.00      9.97         16.17      39.86
CLAIM FORWARDED TO:  NEW JERSEY MEDICAID						  NET      39.86
______________________________________________________________________________________________________
NAME HURT, I. M.       HIC 512357683A    ACNT  HURT5-329      ICN 020219938036860  ASG Y  MOA MA01
123456ABC  0117 011702 11   1 90659        25.00       3.32    0.00      0.00  CO-42  21.68      3.32
123456ABC  0117 011702 11   1 G0008        10.00       4.46    0.00      0.00  CO-42   5.54      4.46
PT RESP     0.00        CLAIM TOTALS       35.00       7.78    0.00      0.00         27.22      7.78
										   NET     7.78
______________________________________________________________________________________________________
NAME MARLOWE, PHILIP   HIC 033448165A    ACNT  MARLO861-316-  ICN 0202199306870  ASG Y  MOA MA01 MA07
123456ABC  0209 020902 11   1 99213        66.00      49.83    0.00      9.97  CO-42  16.17     39.86
PT RESP      9.97      CLAIM TOTALS        66.00      49.83    0.00      9.97         16.17     39.86
CLAIM INFORMATION FORWARDED TO:  NEW JERSEY MEDICAID				   NET    39.86
______________________________________________________________________________________________________
NAME RAP, JACK        HIC 113778916A    ACNT  RAP33-721        ICN 0202199306880  ASG Y  MOA MA01 MA07
123456ABC  0314 031402 11   1 99213      66.00       49.83    0.00     9.97  CO-42    16.17     39.86
123456ABC  0314 031402 11   1 82962      10.00        4.37    0.00     0.00  CO-42     5.63      4.37

123456ABC  0314 031402 11   1 94760      12.00        0.00    0.00     0.00  CO-B15   12.00      0.00
REM: M80
PT RESP     9.97              CLAIM TOTALS        88.00       54.20    0.00     9.97  33.80     44.23
										  NET     44.23
______________________________________________________________________________________________________
TOTALS:  # of      BILLED   ALLOWED    DEDUCT     COINS     TOTAL      PROV PD      PROV      CHECK 
        CLAIMS       AMT     AMT        AMT       RC AMT.    AMT	ADJ AMT      AMT        AMT
           5       321.00    211.47     0.34      39.88    109.53      171.25         0.00     171.25

        

 

EMPIRE MEDICARE SERVICES								MEDICARE
PROVIDER #:  654321				GOODHEALTH GROUP PRACTICE		REMITTANCE
CHECK/EFT:   00234569		01/28/2003		PAGE  2 OF 2			NOTICE


SUMMARY OF UNASSIGNED CLAIMS


PERF PROV  SERV DATE  POS NOS  PROC   MODS   BILLED    ALLOWED  DEDUCT    COINS  RC-AMT   PROV PD  
______________________________________________________________________________________________________
NAME FINE, R. U.          HIC 530114287A    ACNT  FINE7-002         ICN 0202199000150  ASG N  MOA MA28
123456ABC  0526 052602 11   1 99214        60.47       52.58    0.00     10.52     0.00 CO-42   7.89
PT RESP    60.47        CLAIM TOTALS       60.47       52.58    0.00     10.52      0.00
ADJ TO TOTALS::  PREV PD   0.00. INT    0.00  LATE FILLING CHARGE   0.00
______________________________________________________________________________________________________
NAME LAWN, MOE D.         HIC 713254889A    ACNT  LAWN4-667         ICN 0202199140370  ASG N  MOA MA28
123456ABC  0222 022202 11   1 99214         60.47       52.58    0.00    10.52      0.00 CO-42   7.89
PT RESP    60.47         CLAIM TOTALS       60.47       52.58    0.00    10.52      0.00
ADJ TO TOTALS:  PREV PD    0.00    INT   0.00  LATE FILING CHAREGE:   0.00
______________________________________________________________________________________________________

GROUP CODES:
PR	Patient Responsibility
CO	Contractual Obligation
OA	Other Adjustment


GLOSSARY:  Group, Reason, MOA, Remark and Offset Codes
CO	Contractual Obligation.  Amount for which the provider is financially liable.  The patient may
        not be billed for this amount.
B15	Claim/service denied/reduced because this procedure/service is not paid separately.
        Charges exceed our fee schedule or maximum allowable amount.
M80	We cannot pay for this when performed during the same session as another approved procedure for
        this beneficiary
MA01	(Initial Part B determination, carrier or intermediary)  If you do not agree with what we
        approved for these services, you may appeal our decision.  To make sure that we are fair to you,
        we require another individual that did not process your initial claim to conduct the review.
        However, in order to be eligible for a review, you must write to us within 6 months of the date
        of this notice, unless you have a good reason for being late.  (An institutional provider, e.g.,
        hospital, SNF, HHA may appeal only if the claim involves a medical necessity denial, a SNF
        recertified bed denial, or a home health denial because the patient was not homebound or was not
        in need of intermittent skilled nursing services, and either the patient or the provider is
        liable under 1879 of the Social Security Act, and the patient chooses not to appeal.)  NOTE:  If
        you are a member of the telephone review demonstration, or if telephone reviews are expanded,
        add the following to the end of the description for MA01.  If you meet the criteria for a
        telephone review, you may phone to request a telephone review.
MA07	The claim information has also been forwarded to Medicaid for review.
MA28	Receipt of this notice by a physician who did not accept assignment is for information only and
        does not make the physician a party to the determination.  No additional rights to appeal this 
        decision, above those rights already provided for by regulation/instruction, are conferred by
        receipt of this notice

OFFSET CODES:
OF	Offset.
        

SECTION 1

	GOOD HEALTH GROUP PRACTICE					PROVIDER #: 654321
	200 DOCTORS DRIVE						PAGE #:	1 OF 2
	SUITE 200							DATE:	06/28/02
	SOMEWHERE, NJ   16666-0200					CHECK/EFT #:	

****************************************************************************************************
*												   *
*		       WELCOME TO THE MEDICARE PART B STANDARD PAPER REMITTANCE			   *
*												   *
*												   *
*												   *
*												   *
*												   *
*												   *
*												   *
*												   *
*												   *
*												   *
****************************************************************************************************

        
  
NAME/ADDRESS Payee name and address.
PROVIDER # Provider Identification Number (PIN).
PAGE # Number of pages of the remittance.
DATE Date the remittance is printed.
CHECK/EFT # Check number or Electronic Funds Transfer number.
BULLETIN BOARD Provider bulletin board. This contains important information on new regulations or reminders of existing regulations.

SECTION 2

In the assigned claim section, one claim is displayed in each item of the remittance and each claim is separated by lines. The claims are organized in alphabetic order by last name. The lines within each claim are in descending order by the service date.

PERF PROV  SERV DATE  POS NOS  PROC   MODS    BILLED    ALLOWED  DEDUCT     COINS    RC-AMT    PROV PD
_______________________________________________________________________________________________________
_FISCHER, BENNY          HIC 222665555A    ACNT  FISC 6123133-01    ICN 0203199306840  ASG Y  MOA MA01
123456ABC  0225 022503 11   1 99213         66.00      49.83     0.34      9.97  CO-42  16.17    39.52
PT RESP    10.31         CLAIM TOTALS       66.00      49.83     0.34      9.97         16.17    39.52
									                NET      39.52
_______________________________________________________________________________________________________
        
  
NAME Beneficiary last name, first name and middle initial.
HIC # Beneficiary Medicare Health Insurance Claim Number.
ACCT.# Patient Account Number - A maximum of 20 characters is allowed.
ICN # Internal Control Number assigned by Empire Medicare Services.
Note
ICN = Internal Control Number 0203199306840
First two digits = In what method did the claim come into Medicare
01, 03, 04, 06, 07, 08 = paper
02, 09, 10 = electronically
Third and fourth digits = what year it came into Medicare
Fifth through seventh digits = Julian date (days 1-365)
on what calendar date the claim came into Medicare
Example: 199 (July 18 ) 2003
ASG Assignment (Y).
MOA Medicare Outpatient Adjudication Remark Code. MOA Codes are Medicare MIA/MOA remarks and are not service-specific. They are used to convey appeal information and other claim-specific information that does not involve a financial adjustment.

MOA codes are explained in a key at the end of the remittance.

PERF PROV  SERV DATE  POS NOS  PROC   MODS       BILLED    ALLOWED  DEDUCT   COINS  RC-AMT  PROV PD
NAME RAP, JACK        HIC 113778916A    ACNT  RAP33-721        ICN 0202199306880  ASG Y  MOA MA01 MA07
123456ABC  0314 031402 11   1 99213      66.00       49.83    0.00     9.97  CO-42    16.17     39.86
123456ABC  0314 031402 11   1 82962      10.00        4.37    0.00     0.00  CO-42     5.63      4.37

123456ABC  0314 031402 11   1 94760      12.00        0.00    0.00     0.00  CO-B15   12.00      0.00
REM: M80
PT RESP     9.97              CLAIM TOTALS        88.00       54.20    0.00     9.97  33.80     44.23
										        NET     44.23
        
  
PERF PROV Performing Provider Identification Number (PIN).
SERV DATE Date(s) of service.
POS Two-digit place of service code.
NOS Number of services.
PROC CPT or HCPCS procedure code.
MODS Modifier(s).
BILLED Billed amount for the service.
ALLOWED Allowed amount for service prior to deductions or offset.
DEDUCT Deductible amount for the service.
COINS Coinsurance amount for the service.
GRP/RC-AMT ANSI reason codes and dollar amount. If there is more than one, additional adjustment codes and amounts will appear on the next line.

The reason codes are explained in a key at the end of the remittance.

PROV PD Amount paid to provider for service.
REM ANSI Remark Code. These are referred to as Medicare REF remark codes and are used to signify the presence of service-specific Medicare remarks information messages that cannot be expressed with a reason code.

Remark codes are explained in a key at the end of the remittance.

PERF PROV  SERV DATE  POS NOS  PROC   MODS  BILLED    ALLOWED  DEDUCT     COINS  RC-AMT  PROV PD
NAME RAP, JACK        HIC 113778916A    ACNT  RAP33-721        ICN 0202199306880  ASG Y  MOA MA01 MA07
123456ABC  0314 031402 11   1 99213      66.00       49.83    0.00     9.97  CO-42    16.17     39.86
123456ABC  0314 031402 11   1 82962      10.00        4.37    0.00     0.00  CO-42     5.63      4.37

123456ABC  0314 031402 11   1 94760      12.00        0.00    0.00     0.00  CO-B15   12.00      0.00
REM: M80
PT RESP     9.97              CLAIM TOTALS        88.00       54.20    0.00     9.97  33.80     44.23
									        	  NET   44.23
   
PT RESP Patient responsibility is the unpaid amount for which the patient is liable and includes the patient responsibility for all of the details.
CLAIM TOTALS:
BILLED AMT
The total billed amount.
ALLOWED AMT The total allowed amount.
DEDUCTIBLE The total amount applied to deductible.
COINSURANCE The total amount of coinsurance.
GRP/RC AMT The GRP/RC amount is the difference between the billed amount and the allowed amount.
PROV PD The actual payment amount paid to the provider for the service.
______________________________________________________________________________________________________
NAME RAP, JACK          HIC 113778916A    ACNT  RAP33-721  ICN 0202199836880    ASG Y  MOA MA01 MA07
123456ABC  0314 031402 11   1 99213        66.00       49.83    0.00     9.97  CO-42  16.17     39.86
123456ABC  0314 031402 11   1 82962        10.00        4.37    0.00     0.00  CO-42   5.63      4.37
									
PT RESP     9.97       CLAIM TOTALS        88.00       54.20    0.00     9.97         33.80     44.23
			    						 	
ADJ TO TOTAL:  PREV PD    0.00    INT    0.00  LATE FILING CHARGE   0.00		  NET   44.23

CLAIM INFORMATION FORWARDED TO:  NEW JERSEY MEDICAID
______________________________________________________________________________________________________
  
ADJUSTMENTS (ADJS) Adjustments are only displayed on assigned claims when one of the following fields contains a value:
PREV PD Amount previously paid for these services. The only time this will contain a value is when it is an adjusted claim.
INT Interest amount.
LATE FILING CHARGE This amount can be either a positive or negative value.
NET This field represents the actual amount being paid to the provider.
CLAIM INFORMATION If the claim is being forwarded to a beneficiary’s supplemental
FORWARDED TO carrier, that payer’s name is printed in this field.
Note
This field currently shows automatic crossovers only.
TOTALS:  # of      BILLED   ALLOWED    DEDUCT     COINS     TOTAL      PROV PD      PROV      CHECK 
        CLAIMS       AMT     AMT        AMT       RC AMT.    AMT	ADJ AMT      AMT        AMT
           5       321.00    211.47     0.34      39.88    109.53      171.25         0.00    128.25
PROVIDER ADJ DETAILS   PLB REASON CODE 	  FCN                 HIC			AMOUNT

        		           WO         9497162300050         111234568A         	43.00

To help those providers who balance their billed amounts against the Medicare payments and adjustments, paid and adjusted amounts will be totaled at the end of the assigned claims listing.

TOTALS Total Claims, Total Billed, Total Allowed, Total Deductible, Total Coinsurance, Total Provider Paid.
OFFSET DETAILS Offsets to payments, perhaps for a prior Medicare overpayment, will be shown as an adjustment from your payment at the summary level, rather than as an adjustment against an individual claim on the remittance notice, since individual claims listed on the remittance notice would not have contributed toward the overpayment being collected. ANSI advised, and CMS concurs, that such withholding should be shown at the provider summary level.
PROVIDER LEVEL ADJUSTMENT SECTION:
PLB REASON CODE This field contains a reason code which indicates what type of provider offset is being applied. A list of offset reason codes is below:

FB

Forwarding Balance

This can represent an amount under $1 which will be paid in the future, (account payables). This value will be a positive amount.

For full claim adjustments which are overpayments, this amount represents an amount which was overpaid on a previous claim. The adjustment detail amount will be a negative amount, and the FCN will contain the original ICN and the HIC for the overpayment.

AP

Acceleration of Benefits - advance payment, used with PO (payout) and AV (advanced payment) financial transactions

SL

Student Loan

WO

Withholding – result of a previous payment (A/R)

LE

Levy

IR

IRS

L6

CPT interest offset

CS

Adjustment

B2

Rebate

50

Late Filing offset

J1

Nonreimbursable – used to zero balance provider payment for Centers of Excellence and Medicare Choices Remittances
  
FCN Financial Control Number - assigned by Empire Medicare Services.
HIC Health Insurance Claim number of overpaid claim.
AMOUNT Offset amount.

Standard Paper Remittance - Unassigned Claim Information

SECTION 3

                                             SUMMARY OF UNASSIGNED CLAIMS


PERF PROV  SERV DATE  POS NOS  PROC   MODS       BILLED    ALLOWED  DEDUCT   COINS  PROV PD  RC-AMT
_________________________________________________________________________________________________________
NAME FINE, R. U.             HIC 530114287A    ACNT  FINE7-002         ICN 0202199143150  ASG N  MOA MA28
123456ABC  0526 052602 11   1 99214            60.47      52.58    0.00     10.52   0.00 CO-42   7.89
PT RESP    60.47            CLAIM TOTALS       60.47      52.58    0.00     10.52   0.00
ADJ TO TOTAL:  PREV PD      0.00      INT       0.00
_________________________________________________________________________________________________________
NAME LAWN, MOE D.            HIC 713254889A    ACNT  LAWN4-667         ICN 0202199143170  ASG N  MOA MA28
123456ABC  0222 022202 11   1 99214            60.47       58.23    0.00     10.52      0.00 CO-42   7.89
PT RESP    60.47              CLAIM TOTALS     60.47       58.23    0.00     10.52      0.00
ADJ TO TOTAL:  PREV PD      0.00      INT         0.00
_________________________________________________________________________________________________________

        

Information on any unassigned claims will be listed separately, after the assigned claims, to avoid any inadvertent use of unassigned claims information for which Medicare payment is not issued to the provider.

The summary of unassigned claims section contains the same information as the assigned claims section, with the exception of the following:

  1. The ASG (Assignment) field will contain an N.
  2. The ADJS (Adjustments) line will display for all unassigned claims since there will be an amount in the PD TO BENE field.
  3. Paid and adjusted amounts will NOT be totaled at the end of the unassigned claims listing.

Standard Paper Remittance - Code Descriptions

SECTION 4

GROUP CODES:
PR	Patient Responsibility
CO	Contractual Obligation
OA	Other Adjustment



MOA CODES:
        
MA01 If you do not agree with what we approved for these services, you may appeal our decision. To make sure that we are fair to you, we require another individual that did not process your initial claim to conduct the review. However, in order to be eligible for a review, you must write to us within 6 months of the date of this notice, unless you have a good reason for being late.
MA02 If you do not agree with this determination, you have the right to appeal. You must file a written request for an appeal within 180 days of the date you receive this notice. Decisions made by a Quality Improvement Organization (QIO) must be appealed to that QIO within 60 days.
MA18 The claim information is also being forwarded to the patient’s supplemental insurer. Send any questions regarding supplemental benefits to them.
MA28 Receipt of this notice by a physician who did not accept assignment is for information only and does not make the physician a party to the determination. No additional rights to appeal this decision, above those rights already provided for by regulation/instruction, are conferred by receipt of this notice.
MA130 Your claim contains incomplete and/or invalid information, and no appeal rights are afforded because the claim is unprocessable. Please submit the correct information to the appropriate fiscal intermediary or carrier.
OFFSET CODES:
OF	Offset.

The group, reason, remark, MOA and offset codes used in the assigned and unassigned claims listing will be defined at the end of every remittance.

ANSI X12.835 group codes are used to identify the general category of payment adjustment and will always be shown with a reason code to indicate when you may, or may not, bill a beneficiary for the nonpaid balance of the services or equipment you furnished. This corresponds to payment information already being sent to beneficiaries in their Medicare Summary Notice (MSN).

Reason codes, and the text messages that define those codes, are used to explain why a claim may have been paid in full. For instance, there are reason codes to indicate that a particular service is never covered by Medicare, that a benefit maximum has been reached, and to identify nonpayable charges which exceed the fee schedule, or a psychiatric reduction. Under the standard format, only reason codes approved by the American National Standards Institute (ANSI) X12.835 Insurance Subcommittee, and Medicare-specific supplemental messages approved by CMS, may be used.

ANSI is a nongovernmental private association that sets national standards for not only health care transactions but also for banking, transportation, electrical appliances, and a very wide range of items and services that affect all Americans. The ANSI X12.835 reason code messages are expected to become the standard for use by all health payers in the United States.

The ANSI X12.835 reason codes were designed to replace the large number of different coding systems used by health payers in this country, and to relieve the burden on medical providers to interpret each of the different coding systems. The ANSI X12.835 messages have already been implemented for Medicare electronic remittance advice transactions and are now being extended to our paper notices for both Medicare Part A and Part B claims.

Since the standard ANSI X12.835 reason messages were developed as generic messages to be used by all national health payers, few are specific to Medicare. With the concurrence of ANSI X12.835, CMS has supplemented the generic reason codes and messages with appeals and developmental codes and messages specific to Medicare. Although reason codes and CMS message codes will appear in the body of the remittance notice, the text of each code that is used will be printed at the end of the notice to facilitate interpretation.

The provider and health payer representatives who participate in the development of these codes, or subsequently reviewed these codes and messages for ANSI X12.835, determined that they are equivalent to previous codes and messages and are adequate for the business needs of the providers.

These messages should be self-explanatory. However, due to differences in terminology among provider types, and in the pursuit of simplification, ANSI X12.835 issued two provisions to keep in mind when you interpret their messages:

  1. Any references to procedures or services in the reason codes apply equally to products, drugs or equipment.
  2. References to prescriptions also include certificates of medical necessity.

Standard codes and messages are not customized to report the identity of any third party payer or alternate carrier to whom your claims may have been transferred for processing. You may see one of the following messages in this situation:

"The claim has been transferred to the proper payer/processor for processing. Claim/service not covered by this payer/processor."

"The claim information is also being forwarded to the patient’s supplemental insurer. Send any questions regarding supplemental benefits to them."

However, in some instances, Medicare will also identify the other payer, carrier, or railroad office to whom the data was sent.

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