Clinical Provider Outreach and Education/CERT

East Region

Part A telephone inquiries in Massachusetts, Maine, New Hampshire, Vermont:
Toll-Free Line: 888-823-4112

Part A telephone inquires in New York, Connecticut, Delaware, and Part B inquiries in New York and New Jersey:
Toll-Free Line: 866-918-0301

East region shared mailbox for all Part A and Part B states listed above:
EastClinicalEducation@WellPoint.com

Midwest and West Regions

Part A telephone inquiries in California, Hawaii, Illinois, Indiana, Michigan, Nevada, Ohio, Wisconsin, Virginia, West Virginia, American Samoa Islands, Guam, and Northern Marianna Islands:
Toll-Free Line: 800-338-6101

Part B telephone inquiries in Indiana and Kentucky:
Toll-Free Line: 800-338-6101 

Jurisdiction B Durable Medical Equipment Medicare Administrative Contractor telephone inquires:
Toll-Free Line: 800-338-6101

Home health and hospice telephone inquiries:
Toll-Free Line: 800-338-6101

Midwest and West regions shared mailbox for all contracts and states listed above:
Clinical.Education@WellPoint.com

CERT Documentation Contractor
9090 Junction Drive, Suite 9
Annapolis Junction, Maryland 20701

Telephone Inquiries: 301-957-2380
Fax: 240-568-6222
Web Site: www.certcdc.com/certproviderportal/