National Government Services

Throughout the country, National Government Services has efficient operational, financial, and human resources in place that positions our enterprise as a national leader in the Medicare industry.

National Government Services (with its corporate predecessors):

has served as a Medicare contractor since 1966.
serves over 23.5 million* People with Medicare in 26 states and 5 U.S. Territories.
serves 302 members of Congress.
is International Organization for Standardization—ISO 9001:2000 Certified;
was appraised as a Maturity Level 3 organization using Carnegie Mellon’s Software Engineering Institute (SEI) Capability Maturity Model® Integration (CMMI);
administers the Medicare Part A (hospital insurance) contract for the states of California, Connecticut, Delaware, Hawaii, Illinois, Indiana, Kentucky, Maine, Massachusetts, Michigan, Nevada, New Hampshire, New York, Ohio, Vermont, Virginia, West Virginia, Wisconsin, and the U.S. Territories of American Samoa, Guam, and Northern Mariana Islands, serving over 17,500 Part A providers;
administers the Medicare home health & hospice contract for the states of Alaska, Arizona, California, Connecticut, Hawaii, Idaho, Maine, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington and the U.S. Territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands, serving over 1,900 home health & hospice providers of service;
administers the Medicare Part B (medical insurance) contract for the states of Indiana, Kentucky, New Jersey, and New York, serving over 175,000 Part B physicians and providers of service;
administers the Jurisdiction B Durable Medical Equipment Medicare Administrative Contract (DME MAC) for the states of Illinois, Indiana, Kentucky, Michigan, Minnesota, Ohio, and Wisconsin, serving over 23,100 durable medical equipment suppliers;
processed over 208.8 million Medicare claims and administered benefits of more than $94.6 billion from the Medicare Trust Fund in fiscal year 2007; and
responded to over 11.2 million phone calls, 94,400 written inquiries, an average of 1,000 Congressional inquiries, and 330 walk-ins from the Medicare community in fiscal year 2007.

* The above enrollment number for People with Medicare is based on 2005 statistical information from the Centers for Medicare & Medicaid Services.

Note: The above information is an attempt to capture workload numbers from fiscal year 2007 and should be used as a guide only.

Last Updated: 02/19/08